---
description: Compare ServiceWorks vs The Service Program regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceWorks vs The Service Program Comparison
---

Breadcrumb: [Home](/) > [Arborist Software](/directory/4123/arborist/software) > [ServiceWorks \<span\>vs\</span\> The Service Program](https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program)

# Compare ServiceWorks vs The Service Program

Canonical: https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program

> Detailed comparison between ServiceWorks and The Service Program. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceWorks | The Service Program |
| **Overall rating** | 3.6/5 | 4.6/5 |
| **Total Reviews** | 115 | 59 |
| **Starting Price** | US$948.00 | US$99.95 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceWorks

- API
- Activity Tracking
- Client Management
- Contract/License Management
- Customisable Templates
- Dispatch Management
- Email Management
- Fleet Management
- Job Tracking
- Mobile Alerts
- Order Tracking
- Real-Time Data
- Reminders
- Route Optimisation
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Timesheet Management
- Vendor Management

### The Service Program

- API
- Activity Tracking
- Client Management
- Contract/License Management
- Customisable Templates
- Dispatch Management
- Email Management
- Fleet Management
- Job Tracking
- Mobile Alerts
- Order Tracking
- Real-Time Data
- Reminders
- Route Optimisation
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Timesheet Management
- Vendor Management

## Links

- [View ServiceWorks Profile](https://www.softwareadvice.co.nz/software/148975/serviceworks)
- [View The Service Program Profile](https://www.softwareadvice.co.nz/software/156772/the-service-program)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceWorks vs The Service Program Comparison","description":"Compare ServiceWorks vs The Service Program regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program","about":[{"@id":"https://www.softwareadvice.co.nz/software/148975/serviceworks#software"},{"@id":"https://www.softwareadvice.co.nz/software/156772/the-service-program#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"ServiceWorks","description":"ServiceWorks is an all-in-one field service management software platform built for service businesses that need to manage the complete service lifecycle—from the first customer call through scheduling, dispatch, parts ordering, job completion, invoicing, payment, and follow-up.\n\nDesigned for appliance repair, HVAC, plumbing, commercial food equipment service, and other field service organizations, ServiceWorks connects office staff, technicians, managers, customers, and suppliers in one system. Businesses can reduce manual work, improve technician productivity, gain better visibility into operations, and improve customer experience.\n\nServiceWorks includes scheduling and dispatch tools that help businesses manage technician calendars, service areas, skills, availability, capacity, and workload. Dispatchers can assign and reschedule jobs while technicians receive job information through the mobile app.\n\nThe platform supports service calls, estimates, work orders, invoices, recurring services, service contracts, and memberships. Customer history, equipment information, service notes, photos, documents, parts, payments, and communications remain connected to the service record.\n\nA key strength of ServiceWorks is its integrated inventory, parts, and purchasing workflow. Service businesses can manage inventory across warehouses, trucks, and locations while creating purchase orders directly from jobs. ServiceWorks integrates with major parts distributors including Marcone, Encompass, Reliable Parts, and Sundberg, allowing users to place parts orders without leaving the ServiceWorks system.\n\nParts purchasing is connected directly to the service workflow. When a required part is ordered, a job can automatically move to Waiting on Parts. When the part is received, the job can automatically transition to Ready to Be Rescheduled, helping eliminate manual status updates and preventing jobs from being forgotten. Businesses can also notify customers when parts arrive so they can schedule the return appointment.\n\nServiceWorks supports receiving, returns, purchase orders, inventory transfers, barcode workflows, truck inventory, cycle counts, and detailed parts tracking, improving control over inventory and purchasing.\n\nFor appliance repair and warranty service organizations, ServiceWorks supports warranty workflows and integrations with industry platforms including ServiceBench and ServicePower, so companies can manage COD and warranty work in one platform.\n\nServiceWorks also includes customer communication tools such as SMS, appointment reminders, customer portals, estimates, invoices, payment processing, recurring billing, forms, reporting, dashboards, commissions, and accounting integrations.\n\nIntegrated payment capabilities allow businesses to collect payments in the office or in the field and connect payment information directly to jobs and invoices.\n\nServiceWorks mobile applications give technicians access to schedules, customer information, equipment history, job notes, parts, forms, photos, estimates, invoices, signatures, and payments in the field, with online and offline capabilities for limited connectivity.\n\nManagers can use ServiceWorks reporting and analytics to monitor operational and financial performance, including technician productivity, job status, receivables, inventory, parts usage, commissions, service performance, and key business metrics.\n\nServiceWorks is built for companies that have outgrown disconnected scheduling, accounting, inventory, purchasing, and communication systems and want a field service platform capable of supporting more sophisticated service operations.\n\nBy bringing scheduling, dispatch, CRM, work orders, inventory, purchasing, warranty, mobile field service, customer communication, invoicing, payments, reporting, and automation together, ServiceWorks helps service businesses improve efficiency, maintain operational control, and scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/58060254-150d-4d04-af30-d0e198e1b722.png","url":"https://www.softwareadvice.co.nz/software/148975/serviceworks","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/148975/serviceworks#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":115,"ratingValue":3.6},"offers":{"price":"948","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"The Service Program","description":"The Service Program is a handyman solution designed to help businesses in the lawn care, HVAC, plumbing, construction, pest control, and other sectors streamline processes related to route management, equipment tracking, employee communication and more. Customers can use the online portal to request services, make payments and view prices, improving overall satisfaction and retention rates.\n\n\nThe Service Program allows managers to monitor equipment's repair history by creating custom lists and set up recurring tasks according to organizational requirements. Supervisors can schedule work orders, track inventory and generate quotes or invoices with brand logo. Additionally, technicians can scan QR codes to access customer information, attach images to invoices and capture clients' signature.\n\n\nThe Service Program facilitates integration with QuickBooks, which helps businesses automatically synchronize data across systems. The product is available on monthly or annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a04b5400-7c5f-430a-bac5-57dc52583963.jpg","url":"https://www.softwareadvice.co.nz/software/156772/the-service-program","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/156772/the-service-program#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":59,"ratingValue":4.6},"offers":{"price":"99.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Arborist Software","position":2,"item":"/directory/4123/arborist/software","@type":"ListItem"},{"name":"ServiceWorks vs The Service Program","position":3,"item":"https://www.softwareadvice.co.nz/compare/148975/156772/serviceworks/vs/the-service-program","@type":"ListItem"}]}]}
</script>
