---
description: Compare Viber vs Glassix regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Viber vs Glassix Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Viber \<span\>vs\</span\> Glassix](https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix)

# Compare Viber vs Glassix

Canonical: https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix

> Detailed comparison between Viber and Glassix. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Glassix |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4059 | 103 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars |

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Personalisation
- Reporting/Analytics
- Video Support

### Glassix

- AI/Machine Learning
- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Configurable Workflow
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Personalisation
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Transfers/Routing
- Video Support

## Links

- [View Viber Profile](https://www.softwareadvice.co.nz/software/146449/viber)
- [View Glassix Profile](https://www.softwareadvice.co.nz/software/419790/glassix)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Glassix Comparison","description":"Compare Viber vs Glassix regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix","about":[{"@id":"https://www.softwareadvice.co.nz/software/146449/viber#software"},{"@id":"https://www.softwareadvice.co.nz/software/419790/glassix#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Viber","description":"Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages.\n\n\nThe application lets professionals run advertisements, convert leads and process payments. Brands can use Viber community feature to manage and interact with multiple members simultaneously, publish links to invite new users, control admin or member privileges and customize the community's image or description. Administrators can also add or remove community members and delete posted messages. It also allows marketing teams to enhance audience engagement and brand awareness using its sticker content functionality. \n\n\nViber lets businesses integrate with third-party applications via API. It comes with mobile applications for iOS and Android. Support is extended via documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa0fcd9a-c581-4223-b9c6-610c55aa2625.png","url":"https://www.softwareadvice.co.nz/software/146449/viber","@id":"https://www.softwareadvice.co.nz/software/146449/viber#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4059},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Glassix","description":"Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communication, driving unmatched scalability and success.\n\nRevolutionizing Customer Journeys:\nWith its AI Omnichannel capabilities, Glassix transforms customer journeys, ensuring seamless interactions at every touchpoint, even during off-hours. Titans like Nike, Avis, Nintendo, Domino's, and Dyson are among their trusted clients, who have achieved remarkable progress with Glassix's transformative technology.\n\nSimplified Customer Interaction Management:\nExperience the ease of managing customer interactions with Glassix. Its unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep customers engaged, all in one place.\n\nConnected Conversations Across Channels:\nGlassix is an AI-powered unified messaging platform that connects customer conversations across every digital channel. From instant messaging apps and SMS texts to email conversations, live chat on websites or apps, and social media messages.\n\nSecurity and Customizability:\nRest assured with Glassix's secure platform, delivered as a subscription service. Users don't need technical knowledge to get started, thanks to their visual no/low code chatbot tools. Leverage the power of GPT-4 for conversational AI capabilities, or utilize the Glassix API to create highly customized experiences. Glassix's collaboration with a global network of integration partners ensures they cater to established brands, high-growth ventures, and small businesses.\n\nDeliver Exceptional Customer Experiences:\nExperience the true potential of Glassix as it refines interactions, enabling users to provide exceptional customer experiences. Say goodbye to manual tasks and reclaim valuable time. With its automation capabilities, conversations flow seamlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/40f35e21-8a12-44a8-b556-3b357a31b2ec.jpeg","url":"https://www.softwareadvice.co.nz/software/419790/glassix","@id":"https://www.softwareadvice.co.nz/software/419790/glassix#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":103},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/508/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Glassix","position":3,"item":"https://www.softwareadvice.co.nz/compare/146449/419790/viber/vs/glassix","@type":"ListItem"}]}]}
</script>