---
description: Compare Viber vs Gainsight CS regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Viber vs Gainsight CS Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Viber \<span\>vs\</span\> Gainsight CS](https://www.softwareadvice.co.nz/compare/146449/323920/viber/vs/gainsight-cs)

# Compare Viber vs Gainsight CS

Canonical: https://www.softwareadvice.co.nz/compare/146449/323920/viber/vs/gainsight-cs

> Detailed comparison between Viber and Gainsight CS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Gainsight CS |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 4059 | 48 |
| **Starting Price** | - | - |
| **Free Trial** | - | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Feedback Management
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Video Support

### Gainsight CS

- API
- Account Alerts
- Account Management
- Advocate Management
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Viber Profile](https://www.softwareadvice.co.nz/software/146449/viber)
- [View Gainsight CS Profile](https://www.softwareadvice.co.nz/software/323920/gainsight-cs)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/146449/323920/viber/vs/gainsight-cs)

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