---
description: Compare PagerDuty vs incident.io regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PagerDuty vs incident.io Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [PagerDuty \<span\>vs\</span\> incident.io](https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io)

# Compare PagerDuty vs incident.io

Canonical: https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io

> Detailed comparison between PagerDuty and incident.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PagerDuty | incident.io |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 221 | 0 |
| **Starting Price** | US$10.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PagerDuty

- API
- Alerts/Notifications
- Dashboard
- Data Storage Management
- Email Alerts
- Email Management
- Event Logs
- Incident Reporting
- Issue Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Reporting
- Reminders
- Root Cause Analysis
- Scheduling
- Single Sign On
- Task Management
- Workflow Management

### incident.io

- API
- Alerts/Notifications
- Email Alerts
- IT Incident Management
- Incident Reporting
- Issue Management
- Monitoring
- Single Sign On
- Task Management
- Workflow Management

## Links

- [View PagerDuty Profile](https://www.softwareadvice.co.nz/software/143953/pagerduty)
- [View incident.io Profile](https://www.softwareadvice.co.nz/software/341662/incident-io)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PagerDuty vs incident.io Comparison","description":"Compare PagerDuty vs incident.io regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io","about":[{"@id":"https://www.softwareadvice.co.nz/software/143953/pagerduty#software"},{"@id":"https://www.softwareadvice.co.nz/software/341662/incident-io#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"PagerDuty","description":"PagerDuty is a cloud-based operations platform that helps businesses of all sizes detect, respond to, and resolve IT incidents faster. Suited for industries such as technology, finance, healthcare, and retail, PagerDuty centralizes alerts from monitoring tools, routes them to the right team members, and tracks resolution progress in real time. Core features include on-call scheduling, automated incident routing, escalation policies, and post-incident reporting. On-call scheduling ensures the correct personnel are notified at the right time, reducing response delays. Escalation policies automatically alert backup responders when issues go unacknowledged. Post-incident reports help teams identify root causes and prevent future disruptions. The platform integrates with a wide range of third-party tools, including monitoring, ticketing, and communication applications. Support is available via email, phone, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/display-layer-screenshots/17254/9376c1e01f3ed625692e08e2ecbbaec25bd4673675910ef3c8b059f56085c746.png","url":"https://www.softwareadvice.co.nz/software/143953/pagerduty","@id":"https://www.softwareadvice.co.nz/software/143953/pagerduty#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":221},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"incident.io","description":"incident.io is a software reliability platform that helps technology, SaaS, e-commerce, and financial services businesses manage incidents from detection to resolution. The platform is cloud-based and designed for small to large organizations that need structured workflows for handling outages and service disruptions. incident.io includes on-call scheduling, alert routing, automated status pages, and post-incident review tools. Teams can declare incidents, assign roles, and coordinate responses directly within Slack or Microsoft Teams, reducing the need to switch between tools. The post-incident review feature helps teams document what went wrong and track follow-up actions to prevent repeat issues. Support is available via live chat, email, and an online knowledge base.","image":"https://images.g2crowd.com/display-layer-screenshots/167999/cfa5670f6630e5128c45d4f8369e54f831e39796df80e0bc55cda3d202806262.jpg","url":"https://www.softwareadvice.co.nz/software/341662/incident-io","@id":"https://www.softwareadvice.co.nz/software/341662/incident-io#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/4577/incident-management/software","@type":"ListItem"},{"name":"PagerDuty vs incident.io","position":3,"item":"https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io","@type":"ListItem"}]}]}
</script>
