---
description: Compare PagerDuty vs incident.io regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PagerDuty vs incident.io Comparison
---

Breadcrumb: [Home](/) > [Server Monitoring Tools](/directory/4409/server-monitoring/software) > [PagerDuty \<span\>vs\</span\> incident.io](https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io)

# Compare PagerDuty vs incident.io

Canonical: https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io

> Detailed comparison between PagerDuty and incident.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PagerDuty | incident.io |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 219 | 0 |
| **Starting Price** | US$10.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PagerDuty

- API
- Alerts/Notifications
- Dashboard
- Data Storage Management
- Email Alerts
- Email Management
- Event Logs
- Incident Reporting
- Issue Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Reporting
- Reminders
- Root Cause Analysis
- Scheduling
- Single Sign On
- Task Management
- Workflow Management

### incident.io

- API
- Alerts/Notifications
- Email Alerts
- IT Incident Management
- Incident Reporting
- Issue Management
- Monitoring
- Single Sign On
- Task Management
- Workflow Management

## Links

- [View PagerDuty Profile](https://www.softwareadvice.co.nz/software/143953/pagerduty)
- [View incident.io Profile](https://www.softwareadvice.co.nz/software/341662/incident-io)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/143953/341662/pagerduty/vs/incident-io)

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