---
description: Compare Hotjar vs UserGuiding regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs UserGuiding Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> UserGuiding](https://www.softwareadvice.co.nz/compare/136486/180907/hotjar/vs/userguiding)

# Compare Hotjar vs UserGuiding

Canonical: https://www.softwareadvice.co.nz/compare/136486/180907/hotjar/vs/userguiding

> Detailed comparison between Hotjar and UserGuiding. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | UserGuiding |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 540 | 52 |
| **Starting Price** | US$39.00 | US$174.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- API
- Activity Tracking
- Audience Targeting
- Communication Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Engagement Tracking
- Feedback Management
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### UserGuiding

- API
- Activity Tracking
- Audience Targeting
- Communication Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Engagement Tracking
- Feedback Management
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.softwareadvice.co.nz/software/136486/hotjar)
- [View UserGuiding Profile](https://www.softwareadvice.co.nz/software/180907/userguiding)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/136486/180907/hotjar/vs/userguiding)

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