---
description: Compare Hotjar vs Sonar regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Sonar Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> Sonar](https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar)

# Compare Hotjar vs Sonar

Canonical: https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar

> Detailed comparison between Hotjar and Sonar. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hotjar | Sonar |
| **Overall rating** | 4.6/5 | 3.8/5 |
| **Total Reviews** | 540 | 8 |
| **Starting Price** | US$39.00 | US$70,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Hotjar

- API
- Behavior Analytics
- Conversion Rate Optimisation
- Customisable Templates
- Dashboard
- Element Analytics
- Engagement Tracking
- For Websites
- KPI Monitoring
- Mobile Survey
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Video Support
- Visitor Tracking

### Sonar

- Reporting/Analytics
- Scheduled Messaging
- Shortcodes

## Links

- [View Hotjar Profile](https://www.softwareadvice.co.nz/software/136486/hotjar)
- [View Sonar Profile](https://www.softwareadvice.co.nz/software/155464/sonar)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hotjar vs Sonar Comparison","description":"Compare Hotjar vs Sonar regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar","about":[{"@id":"https://www.softwareadvice.co.nz/software/136486/hotjar#software"},{"@id":"https://www.softwareadvice.co.nz/software/155464/sonar#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Hotjar","description":"Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It is used by teams such as marketers, product managers, designers, and researchers to better understand user behavior and support website optimization and user experience improvements.\n\nThe platform includes features such as heatmaps that visualize user attention patterns, session recordings that capture interactions, and tools for collecting user feedback. It offers customizable surveys for gathering customer satisfaction data, interview capabilities for user testing, and funnel analysis for monitoring conversion paths. Dashboards organize behavior data in accessible formats, and a highlights feature allows teams to save and categorize key insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/de6acfc8-3e55-4db1-8a41-93635ddb7131.png","url":"https://www.softwareadvice.co.nz/software/136486/hotjar","@id":"https://www.softwareadvice.co.nz/software/136486/hotjar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":540},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Sonar","description":"SendSonar is a cloud-based solution designed to help businesses automate processes for sending messages across digital platforms to promote marketing campaigns and increase customer engagement. Key features include feedback collection, mass texting, collaboration and Facebook integration.\n\n\nTeams using SendSonar can add a messaging button to websites by pasting a line of code for facilitating communication with customers. The centralized platform stores client details, allowing users to send personalized messages to upsell products, receive feedback and build customer relationships. Additionally, it comes with canned responses, navigation functionality and keyboard shortcuts for increased efficiency.\n\n\nSendSonar's dashboard helps gain insight into customer activity and track messages for improving campaign performance. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/12ac90bb-99fb-4bd0-abcc-a618c2f291b9.png","url":"https://www.softwareadvice.co.nz/software/155464/sonar","@id":"https://www.softwareadvice.co.nz/software/155464/sonar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":8},"offers":{"price":"70000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Retention Software","position":2,"item":"/directory/4619/customer-retention/software","@type":"ListItem"},{"name":"Hotjar vs Sonar","position":3,"item":"https://www.softwareadvice.co.nz/compare/136486/155464/hotjar/vs/sonar","@type":"ListItem"}]}]}
</script>