---
description: Compare Bitrix24 vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bitrix24 vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [Bitrix24 \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm)

# Compare Bitrix24 vs Zoho CRM

Canonical: https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm

> Detailed comparison between Bitrix24 and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 1005 | 7003 |
| **Starting Price** | US$69.00 | US$14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Product Catalog
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

### Zoho CRM

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Product Catalog
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
- [View Zoho CRM Profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Zoho CRM Comparison","description":"Compare Bitrix24 vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm","about":[{"@id":"https://www.softwareadvice.co.nz/software/128326/bitrix24#software"},{"@id":"https://www.softwareadvice.co.nz/software/392464/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, travel, marketing, and other industries manage CRM, projects, communication, HR, and automation in one place. It serves organizations of all sizes, from solo operators and small startups to large enterprises with thousands of users, including nonprofits.\n\nThe software is available as a cloud-based solution accessible via web browser, desktop, and mobile apps, with a self-hosted on-premises edition for organizations requiring local control.\n\nCore features include a full CRM with pipelines, sales automation, and an omnichannel contact center that pulls messages from WhatsApp, Instagram, live chat, email, and telephony into one inbox. Task and project management tools include Kanban boards, Gantt charts, and Scrum. Teams can communicate via chat, video conferencing, and shared documents with real-time co-editing. Additional tools cover HR management, email and SMS marketing, a no-code website builder, and workflow automation. An AI assistant helps generate content, transcribe calls, score leads, and guide onboarding.\n\nSupport is available through a knowledge base, community forums, and online resources. A free plan for unlimited users makes Bitrix24 accessible to teams at any stage.","image":"https://images.g2crowd.com/display-layer-screenshots/1816/a39baf4a4a13d7dae0868752902be764cccc7e776aeb3b3f91cc98fdde1a4b40.webp","url":"https://www.softwareadvice.co.nz/software/128326/bitrix24","@id":"https://www.softwareadvice.co.nz/software/128326/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":1005},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Zoho CRM","description":"Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions. Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for emergencies and can display relevant statistics or documents when performing searches. \n\nUers can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM. Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.","image":"https://images.g2crowd.com/display-layer-screenshots/576/5cea612ba732ce50e6aefda9f5e8e7b474250b4cdf4fc035f0ac9c19e0363fbe.png","url":"https://www.softwareadvice.co.nz/software/392464/zoho-crm","@id":"https://www.softwareadvice.co.nz/software/392464/zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":7003},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Marketing Tools","position":2,"item":"/directory/4615/ai-marketing-tools/software","@type":"ListItem"},{"name":"Bitrix24 vs Zoho CRM","position":3,"item":"https://www.softwareadvice.co.nz/compare/128326/392464/bitrix24/vs/zoho-crm","@type":"ListItem"}]}]}
</script>