---
description: Compare Atera vs ServiceTeam ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Atera vs ServiceTeam ITSM Comparison
---

Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [Atera \<span\>vs\</span\> ServiceTeam ITSM](https://www.softwareadvice.co.nz/compare/125932/374593/atera/vs/serviceteam-itsm)

# Compare Atera vs ServiceTeam ITSM

Canonical: https://www.softwareadvice.co.nz/compare/125932/374593/atera/vs/serviceteam-itsm

> Detailed comparison between Atera and ServiceTeam ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Atera | ServiceTeam ITSM |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 446 | 0 |
| **Starting Price** | US$129.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Atera

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Change Management
- Chat/Messaging
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Help Desk Management
- Incident Management
- Multi-Channel Communication
- Prioritisation
- Problem Management
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Workflow Management

### ServiceTeam ITSM

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Change Management
- Chat/Messaging
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Help Desk Management
- Incident Management
- Multi-Channel Communication
- Prioritisation
- Problem Management
- Release Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Workflow Management

## Links

- [View Atera Profile](https://www.softwareadvice.co.nz/software/125932/atera)
- [View ServiceTeam ITSM Profile](https://www.softwareadvice.co.nz/software/374593/serviceteam-itsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/125932/374593/atera/vs/serviceteam-itsm)

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