---
description: Compare ClickUp vs Sunrise ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ClickUp vs Sunrise ITSM Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [ClickUp \<span\>vs\</span\> Sunrise ITSM](https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm)

# Compare ClickUp vs Sunrise ITSM

Canonical: https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm

> Detailed comparison between ClickUp and Sunrise ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ClickUp | Sunrise ITSM |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 4583 | 10 |
| **Starting Price** | US$10.00 | £40.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ClickUp

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- CRM
- Capacity Management
- Customisable Branding
- Customisable Templates
- Email Management
- Live Chat
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Workflow Management

### Sunrise ITSM

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- CRM
- Capacity Management
- Customisable Branding
- Customisable Templates
- Email Management
- Live Chat
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Workflow Management

## Links

- [View ClickUp Profile](https://www.softwareadvice.co.nz/software/123064/clickup)
- [View Sunrise ITSM Profile](https://www.softwareadvice.co.nz/software/324312/sunrise-itsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ClickUp vs Sunrise ITSM Comparison","description":"Compare ClickUp vs Sunrise ITSM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm","about":[{"@id":"https://www.softwareadvice.co.nz/software/123064/clickup#software"},{"@id":"https://www.softwareadvice.co.nz/software/324312/sunrise-itsm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"ClickUp","description":"ClickUp is a productivity platform designed to unify work tools within a single workspace. It supports various teams and industries, including marketing, product development, engineering, IT, HR, and leadership, by helping organizations streamline workflows and reduce reliance on multiple applications.\n\nThe platform includes features such as tasks, sprints, Gantt charts, and kanban boards for project management. It incorporates AI-based tools, including ClickUp Brain and AI super agents, which assist with task delegation, event updates, and document creation. Collaboration tools include built-in docs, wikis, whiteboards, chat functionality, and time tracking.\n\nClickUp offers security measures such as SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance. It provides customization options through custom fields, statuses, and templates to align with specific workflows. The platform is compatible with iOS, Android, Mac, Windows, and Chrome, allowing teams to maintain productivity across devices and operating systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/afb583e3-e128-4062-96e3-fcb071b1ca12.png","url":"https://www.softwareadvice.co.nz/software/123064/clickup","@id":"https://www.softwareadvice.co.nz/software/123064/clickup#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":4583},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Sunrise ITSM","description":"With over 30 years of industry expertise, our service desk software seamlessly adapts to the unique needs of your organisation. What distinguishes us is our extensive suite of over 30 configurable modules, empowering businesses to customise their service management platform precisely. From automating routine tasks to enabling self-service capabilities, our software significantly enhances IT processes.\n\nAs a proud member of the Volaris group, we blend stability with innovation. Our commitment to excellence is underscored by our rare SDI reporting accreditation, a distinction held by only two vendors in the market.\n\nWe are service desk specialists! Our Sunrisers bring extensive experience in working on, managing, building, auditing, and enhancing service desks. Currently, we are focused on developing service desk and IT service management solutions to support those who matter most to us.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3b6a695-07b0-4dae-8a9b-822f2948a98d.jpeg","url":"https://www.softwareadvice.co.nz/software/324312/sunrise-itsm","@id":"https://www.softwareadvice.co.nz/software/324312/sunrise-itsm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":10},"offers":{"price":"40","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"ClickUp vs Sunrise ITSM","position":3,"item":"https://www.softwareadvice.co.nz/compare/123064/324312/clickup/vs/sunrise-itsm","@type":"ListItem"}]}]}
</script>