---
description: Compare Zoom Phone vs Freshcaller regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Phone vs Freshcaller Comparison
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [Zoom Phone \<span\>vs\</span\> Freshcaller](https://www.softwareadvice.co.nz/compare/123022/436334/zoom-phone/vs/freshcaller)

# Compare Zoom Phone vs Freshcaller

Canonical: https://www.softwareadvice.co.nz/compare/123022/436334/zoom-phone/vs/freshcaller

> Detailed comparison between Zoom Phone and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Phone | Freshcaller |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 243 | 35 |
| **Starting Price** | US$10.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Zoom Phone

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Call Transfer
- Computer Telephony Integration
- Mobile Access
- On-Demand Recording
- Queue Management
- Recording
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

### Freshcaller

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Call Transfer
- Computer Telephony Integration
- Mobile Access
- On-Demand Recording
- Queue Management
- Recording
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

## Links

- [View Zoom Phone Profile](https://www.softwareadvice.co.nz/software/123022/zoom-phone)
- [View Freshcaller Profile](https://www.softwareadvice.co.nz/software/436334/freshcaller)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/123022/436334/zoom-phone/vs/freshcaller)

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