---
description: Compare JIRA Service Management vs ClickUp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JIRA Service Management vs ClickUp Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [JIRA Service Management \<span\>vs\</span\> ClickUp](https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup)

# Compare JIRA Service Management vs ClickUp

Canonical: https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup

> Detailed comparison between JIRA Service Management and ClickUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JIRA Service Management | ClickUp |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 770 | 4583 |
| **Starting Price** | US$20.00 | US$10.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JIRA Service Management

- API
- Activity Tracking
- Bug Tracking
- Bug/Issue Capture
- Capacity Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- For IT Project Management
- Issue Scheduling
- Monitoring
- Project Management
- Projections
- Real-Time Chat
- Scheduling
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Team Collaboration

### ClickUp

- API
- Activity Tracking
- Bug Tracking
- Bug/Issue Capture
- Capacity Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- For IT Project Management
- Issue Scheduling
- Monitoring
- Project Management
- Projections
- Real-Time Chat
- Scheduling
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Team Collaboration

## Links

- [View JIRA Service Management Profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
- [View ClickUp Profile](https://www.softwareadvice.co.nz/software/123064/clickup)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JIRA Service Management vs ClickUp Comparison","description":"Compare JIRA Service Management vs ClickUp regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup","about":[{"@id":"https://www.softwareadvice.co.nz/software/116349/jira-service-management#software"},{"@id":"https://www.softwareadvice.co.nz/software/123064/clickup#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"JIRA Service Management","description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1c3d9b8-3742-4705-87cd-745915849c14.png","url":"https://www.softwareadvice.co.nz/software/116349/jira-service-management","@id":"https://www.softwareadvice.co.nz/software/116349/jira-service-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":770},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ClickUp","description":"ClickUp is a productivity platform designed to unify work tools within a single workspace. It supports various teams and industries, including marketing, product development, engineering, IT, HR, and leadership, by helping organizations streamline workflows and reduce reliance on multiple applications.\n\nThe platform includes features such as tasks, sprints, Gantt charts, and kanban boards for project management. It incorporates AI-based tools, including ClickUp Brain and AI super agents, which assist with task delegation, event updates, and document creation. Collaboration tools include built-in docs, wikis, whiteboards, chat functionality, and time tracking.\n\nClickUp offers security measures such as SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance. It provides customization options through custom fields, statuses, and templates to align with specific workflows. The platform is compatible with iOS, Android, Mac, Windows, and Chrome, allowing teams to maintain productivity across devices and operating systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/afb583e3-e128-4062-96e3-fcb071b1ca12.png","url":"https://www.softwareadvice.co.nz/software/123064/clickup","@id":"https://www.softwareadvice.co.nz/software/123064/clickup#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":4583},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/4577/incident-management/software","@type":"ListItem"},{"name":"JIRA Service Management vs ClickUp","position":3,"item":"https://www.softwareadvice.co.nz/compare/116349/123064/jira-service-management/vs/clickup","@type":"ListItem"}]}]}
</script>
