---
description: Compare LiveAgent vs Unless regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Unless Comparison
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [LiveAgent \<span\>vs\</span\> Unless](https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless)

# Compare LiveAgent vs Unless

Canonical: https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless

> Detailed comparison between LiveAgent and Unless. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Unless |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1787 | 50 |
| **Starting Price** | US$15.00 | €0.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customer Engagement
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Support Ticket Management
- Task Automation
- Website Integration

### Unless

- API
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customer Engagement
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Support Ticket Management
- Task Automation
- Website Integration

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
- [View Unless Profile](https://www.softwareadvice.co.nz/software/312230/unless)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Unless Comparison","description":"Compare LiveAgent vs Unless regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless","about":[{"@id":"https://www.softwareadvice.co.nz/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.co.nz/software/312230/unless#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/932fecf7-44b2-4676-a978-7523b7b3a649.jpeg","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@id":"https://www.softwareadvice.co.nz/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1787},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Unless","description":"UNLESS is built for European companies in regulated industries, banks, insurers, HR and payroll platforms, healthcare providers, that need an AI agent their compliance team will actually sign off on. Instead of separate tools for marketing, product, and support, one Unless agent handles the whole customer journey: qualifying website visitors, catching churn signals inside your product, spotting upsell moments, and resolving support tickets, all with one memory of each customer across every touchpoint.\n\nIt runs on EU-hosted models, filters personal data out of the AI's view automatically, and logs a decision trail for every interaction, so GDPR, the EU AI Act, and DORA are handled by the architecture rather than a workaround. Customers typically see meaningful ticket deflection and efficiency gains within weeks of launch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d0f8b91a-3439-4e16-ac58-6ddb273acf2a.png","url":"https://www.softwareadvice.co.nz/software/312230/unless","@id":"https://www.softwareadvice.co.nz/software/312230/unless#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":50},"offers":{"price":"0.99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems","position":2,"item":"/directory/1714/business-phone-service/software","@type":"ListItem"},{"name":"LiveAgent vs Unless","position":3,"item":"https://www.softwareadvice.co.nz/compare/109980/312230/liveagent/vs/unless","@type":"ListItem"}]}]}
</script>