---
description: Compare LiveAgent vs Totango regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Totango Comparison
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/4386/cloud-communication/software) > [LiveAgent \<span\>vs\</span\> Totango](https://www.softwareadvice.co.nz/compare/109980/240462/liveagent/vs/totango)

# Compare LiveAgent vs Totango

Canonical: https://www.softwareadvice.co.nz/compare/109980/240462/liveagent/vs/totango

> Detailed comparison between LiveAgent and Totango. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Totango |
| **Overall rating** | 4.7/5 | 3.7/5 |
| **Total Reviews** | 1781 | 33 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- Account Management
- Alerts/Notifications
- Campaign Management
- Communication Management
- Customer Engagement
- Customer Management
- Customer Segmentation
- Dashboard
- Email Monitoring
- Feedback Management
- Knowledge Management
- Lead Management
- Multi-Channel Data Collection
- Natural Language Processing
- Negative Feedback Management
- Onboarding
- Reporting/Analytics
- Survey/Poll Management
- Template Management
- Usage Tracking/Analytics

### Totango

- Account Management
- Alerts/Notifications
- Campaign Management
- Communication Management
- Customer Engagement
- Customer Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Lead Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Onboarding
- Reporting/Analytics
- Survey/Poll Management
- Template Management
- Usage Tracking/Analytics

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
- [View Totango Profile](https://www.softwareadvice.co.nz/software/240462/totango)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/109980/240462/liveagent/vs/totango)

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