---
description: Compare LiveAgent vs Gladly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Gladly Comparison
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [LiveAgent \<span\>vs\</span\> Gladly](https://www.softwareadvice.co.nz/compare/109980/168565/liveagent/vs/gladly)

# Compare LiveAgent vs Gladly

Canonical: https://www.softwareadvice.co.nz/compare/109980/168565/liveagent/vs/gladly

> Detailed comparison between LiveAgent and Gladly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Gladly |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1789 | 140 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Dashboard
- Email Management
- Help Desk Management
- Inbound Call Centre
- Live Chat
- Natural Language Processing
- Real-Time Chat
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

### Gladly

- AI/Machine Learning
- API
- Activity Tracking
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Dashboard
- Email Management
- Help Desk Management
- Inbound Call Centre
- Live Chat
- Natural Language Processing
- Real-Time Chat
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
- [View Gladly Profile](https://www.softwareadvice.co.nz/software/168565/gladly)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/109980/168565/liveagent/vs/gladly)

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