---
description: Compare LiveAgent vs AVOXI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs AVOXI Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> AVOXI](https://www.softwareadvice.co.nz/compare/109980/156511/liveagent/vs/smart-queue)

# Compare LiveAgent vs AVOXI

Canonical: https://www.softwareadvice.co.nz/compare/109980/156511/liveagent/vs/smart-queue

> Detailed comparison between LiveAgent and AVOXI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | AVOXI |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1786 | 59 |
| **Starting Price** | US$15.00 | US$19.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Survey/Poll Management

### AVOXI

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Survey/Poll Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
- [View AVOXI Profile](https://www.softwareadvice.co.nz/software/156511/smart-queue)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/109980/156511/liveagent/vs/smart-queue)

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