---
description: Compare Dynamics 365 vs Ivanti Neurons for ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dynamics 365 vs Ivanti Neurons for ITSM Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Dynamics 365 \<span\>vs\</span\> Ivanti Neurons for ITSM](https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm)

# Compare Dynamics 365 vs Ivanti Neurons for ITSM

Canonical: https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm

> Detailed comparison between Dynamics 365 and Ivanti Neurons for ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dynamics 365 | Ivanti Neurons for ITSM |
| **Overall rating** | 4.4/5 | 3.9/5 |
| **Total Reviews** | 5822 | 15 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Documentation | In Person, Live Online, Documentation, Videos |

## Key features

### Dynamics 365

- Accounting
- Calendar/Reminder System
- Customisable Templates
- Data Integration
- Employee Scheduling
- Filtering
- For Real Estate
- For Startups
- Fund Management
- KPI Monitoring
- Knowledge Base Management
- Lead Management
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Self Service Portal
- Spend Management
- Support Ticket Management

### Ivanti Neurons for ITSM

- Knowledge Base Management
- Self Service Portal

## Links

- [View Dynamics 365 Profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
- [View Ivanti Neurons for ITSM Profile](https://www.softwareadvice.co.nz/software/405089/ivanti-neurons-for-itsm)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dynamics 365 vs Ivanti Neurons for ITSM Comparison","description":"Compare Dynamics 365 vs Ivanti Neurons for ITSM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm","about":[{"@id":"https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm#software"},{"@id":"https://www.softwareadvice.co.nz/software/405089/ivanti-neurons-for-itsm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Dynamics 365","description":"Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel &amp; Word.\n\nThe Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.\n\nMicrosoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e01a7bb0-5c0b-40c6-8de8-3de78302b5ac.png","url":"https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5822,"ratingValue":4.4},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Ivanti Neurons for ITSM","description":"Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Automated workflows eliminate costly manual processes while making operations more efficient, compliant and secure. Whether you’re looking for an IT helpdesk / support ticket solution or need to perform more advanced service management processes, the modular design of Ivanti Neurons for ITSM is packaged to deploy quickly and scale easily to adapt as your requirements grow.\n\nAre you just getting started? Ivanti Neurons for ITSM offers an easy-to-use incident management system for dealing with inbound tickets and requests from any channel making your IT helpdesk more efficient, and its users more productive and happier.\n\nAt an intermediate stage of your service management journey? As your IT needs, mature, you can benefit from additional capabilities that'll help you handle IT changes quickly and efficiently, ensuring high service quality and efficiency for your overall IT operations.\n\nHowever, if you have more complex IT operations then you’ll have more comprehensive maturity needs. Get the visibility and insights you need on IT assets and their relationships to further improve service delivery and value achieved from your investments in hardware, software and cloud assets.\n\nThe most sophisticated IT operations can benefit from Ivanti Neurons for ITSM, offering advanced maturity solutions that deliver “Shift Left” outcomes, automation and AI that can proactively detect and remediate issues before they become user or organization-impacting events, truly transforming and delivering better employee experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a7634f0f-c35a-44bf-8266-0deb585f58b8.png","url":"https://www.softwareadvice.co.nz/software/405089/ivanti-neurons-for-itsm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/405089/ivanti-neurons-for-itsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":15,"ratingValue":3.9},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"Dynamics 365 vs Ivanti Neurons for ITSM","position":3,"item":"https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/106335/405089/microsoft-dynamics-crm/vs/ivanti-neurons-for-itsm#breadcrumblist"}]}
</script>