---
description: Compare Dynamics 365 vs Dixa regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dynamics 365 vs Dixa Comparison
---

Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [Dynamics 365 \<span\>vs\</span\> Dixa](https://www.softwareadvice.co.nz/compare/106335/164962/microsoft-dynamics-crm/vs/dixa)

# Compare Dynamics 365 vs Dixa

Canonical: https://www.softwareadvice.co.nz/compare/106335/164962/microsoft-dynamics-crm/vs/dixa

> Detailed comparison between Dynamics 365 and Dixa. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Dixa |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 5822 | 20 |
| **Starting Price** | US$50.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dynamics 365

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Knowledge Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Visual Analytics
- Workflow Management

### Dixa

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Knowledge Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Visual Analytics
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
- [View Dixa Profile](https://www.softwareadvice.co.nz/software/164962/dixa)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/106335/164962/microsoft-dynamics-crm/vs/dixa)

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