---
description: Compare SmartFile vs Files.com regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartFile vs Files.com Comparison
---

Breadcrumb: [Home](/) > [File Sharing Software](/directory/4535/file-sharing/software) > [SmartFile \<span\>vs\</span\> Files.com](https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com)

# Compare SmartFile vs Files.com

Canonical: https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com

> Detailed comparison between SmartFile and Files.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartFile | Files.com |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 55 | 18 |
| **Starting Price** | US$10.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### SmartFile

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Authentication
- Customisable Branding
- Drag & Drop
- Encryption
- File Management
- File Transfer
- Mobile Access
- SSL Security
- Search/Filter
- Secure Data Storage
- Single Sign On
- User Management
- Workflow Management

### Files.com

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Authentication
- Customisable Branding
- Data Recovery
- Drag & Drop
- Encryption
- File Management
- File Transfer
- Mobile Access
- Monitoring
- SSL Security
- Search/Filter
- Secure Data Storage
- Single Sign On
- User Management
- Workflow Management

## Links

- [View SmartFile Profile](https://www.softwareadvice.co.nz/software/103697/smartfile)
- [View Files.com Profile](https://www.softwareadvice.co.nz/software/176818/files-com)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SmartFile vs Files.com Comparison","description":"Compare SmartFile vs Files.com regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com","about":[{"@id":"https://www.softwareadvice.co.nz/software/103697/smartfile#software"},{"@id":"https://www.softwareadvice.co.nz/software/176818/files-com#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"SmartFile","description":"SmartFile is a cloud-based and on-premise file management software that helps businesses manage file sharing and data transfer operations. Organizations can send, receive and manage files via desktop, browsers or FTP clients. The system automatically tracks and records user activities to ensure compliance with GDPR and other regulatory standards.\n\n\nSmartFile lets managers provide role-based access to employees, define download limit and set an expiration date to ensure secure access to data. It offers a host of features such as email alerts, file versioning and locking, single sign-on (SSO), restricted file transfer, folder sharing, and more. Additionally, customizable branding capabilities allow enterprises to design a personalized portal with a custom logo and interface.\n\n\nSmartFile supports integration with various third-party applications such as Microsoft Outlook and Azure AD via APIs. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/685e4694-28b0-4886-98c1-fcaf1a3820d8.jpg","url":"https://www.softwareadvice.co.nz/software/103697/smartfile","@id":"https://www.softwareadvice.co.nz/software/103697/smartfile#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":55},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"name":"Files.com","description":"Files.com is a SaaS MFT file transfer platform that enables organizations to securely transfer or share files between users, teams, and organizations (B2B). Files.com is a unique solution that combines the base benefits of FTP software and the security and automation of managed file transfer (MFT) software. \n\nAt Files.com, security is a part of our DNA. We provide 256-bit AES encryption as a standard and ensure that all data is fully encrypted at all times (in-transit and at-rest). We also provide single-sign on (SSO) and multi-factor authentication (MFA) support to provide an additional layer of security for IT teams. Detailed audit logs, granular permission control, and data encryption help provide assistance for those in industries that require regulatory compliance mandates be adhered to (such as HIPAA, PCI-DSS, SOC x, and CSA Star). \n\nFiles.com is a cloud-native Managed File Transfer (MFT) and file automation platform that enables organizations to securely transfer, store, and integrate files across systems, users, and partners. It replaces legacy FTP servers and on-premise MFT solutions with a modern, API-first platform designed for enterprise workloads, offering a single environment for SFTP, FTPS, and HTTPS access alongside workflow automation, granular permissions, compliance controls, and deep integrations with cloud storage providers including AWS S3, Azure, Google Cloud, Box, and SharePoint.\n\nThe platform is built for IT teams, security professionals, and data engineering teams who require enterprise-grade reliability, audit logging, and compliance support—including SOX and HIPAA—without the overhead of managing infrastructure. Granular permissions allow administrators to define precise access controls across users and systems, while comprehensive audit logging provides the visibility needed to satisfy regulatory requirements. Real-time collaboration and mobile access extend these capabilities to users working across distributed environments, and built-in notifications keep stakeholders informed at every stage of a file workflow.\n\nFiles.com provides universal protocol support, meaning teams can connect via SFTP, FTP, or HTTPS without reconfiguring existing systems. Built-in human workflows and automation tools allow organizations to eliminate manual file transfer processes and orchestrate reliable, system-to-system data flows. Webhooks, SDKs, and a robust API give engineering teams the flexibility to build custom integrations and extend platform functionality to meet specific business requirements.\n\nIntegration with widely used platforms is central to how Files.com fits into existing technology stacks. It connects natively with Boomi, Slack, Power Automate, Google Drive, AWS S3, SharePoint, OneDrive, and more, enabling organizations to incorporate secure file transfer directly into their broader data and operations workflows. Global data residency options allow enterprises to meet data sovereignty requirements across jurisdictions.\n\nFiles.com serves organizations across banking and finance, healthcare, life sciences, manufacturing, logistics, software, media, broadcast, and retail—industries where secure, high-volume file exchange is mission-critical. The platform scales alongside growing data transfer demands, making it suitable for fast-growing businesses and large enterprises alike. A free trial is available, and pricing details can be found at files.com/pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5a33da91-81f9-4221-a797-85c208609f22.png","url":"https://www.softwareadvice.co.nz/software/176818/files-com","@id":"https://www.softwareadvice.co.nz/software/176818/files-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":18},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"File Sharing Software","position":2,"item":"/directory/4535/file-sharing/software","@type":"ListItem"},{"name":"SmartFile vs Files.com","position":3,"item":"https://www.softwareadvice.co.nz/compare/103697/176818/smartfile/vs/files-com","@type":"ListItem"}]}]}
</script>
