---
description: Compare Salesforce Field Service vs ScreenConnect regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Field Service vs ScreenConnect Comparison
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [Salesforce Field Service \<span\>vs\</span\> ScreenConnect](https://www.softwareadvice.co.nz/compare/102971/390169/field-service-lightning/vs/ScreenConnect)

# Compare Salesforce Field Service vs ScreenConnect

Canonical: https://www.softwareadvice.co.nz/compare/102971/390169/field-service-lightning/vs/ScreenConnect

> Detailed comparison between Salesforce Field Service and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Field Service | ScreenConnect |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 33 | 1896 |
| **Starting Price** | US$50.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Salesforce Field Service

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Collaboration Tools
- Communication Management
- Compliance Management
- Customisable Reports
- Data Import/Export
- File Management
- Live Chat
- Mobile Access
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Third-Party Integrations

### ScreenConnect

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Collaboration Tools
- Communication Management
- Compliance Management
- Customisable Reports
- Data Import/Export
- File Management
- Live Chat
- Mobile Access
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Self Service Portal
- Third-Party Integrations

## Links

- [View Salesforce Field Service Profile](https://www.softwareadvice.co.nz/software/102971/field-service-lightning)
- [View ScreenConnect Profile](https://www.softwareadvice.co.nz/software/390169/ScreenConnect)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/102971/390169/field-service-lightning/vs/ScreenConnect)

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