---
description: Compare Salesforce Field Service vs DispatchTrack regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Field Service vs DispatchTrack Comparison
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [Salesforce Field Service \<span\>vs\</span\> DispatchTrack](https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack)

# Compare Salesforce Field Service vs DispatchTrack

Canonical: https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack

> Detailed comparison between Salesforce Field Service and DispatchTrack. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Field Service | DispatchTrack |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 33 | 34 |
| **Starting Price** | US$50.00 | US$75.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Salesforce Field Service

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Customer Database
- Customisable Templates
- Dispatch Management
- Document Management
- Fuel Tracking
- Geolocation
- Mobile Alerts
- Monitoring
- Order Tracking
- Real-Time Data
- Route Optimisation
- Routing
- Scheduling
- Service History
- Shipping Management
- Status Tracking

### DispatchTrack

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Customer Database
- Customisable Templates
- Dispatch Management
- Document Management
- Fuel Tracking
- Geolocation
- Mobile Alerts
- Monitoring
- Order Tracking
- Real-Time Data
- Route Optimisation
- Routing
- Scheduling
- Service History
- Shipping Management
- Status Tracking

## Links

- [View Salesforce Field Service Profile](https://www.softwareadvice.co.nz/software/102971/field-service-lightning)
- [View DispatchTrack Profile](https://www.softwareadvice.co.nz/software/107454/dispatchtrack)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Field Service vs DispatchTrack Comparison","description":"Compare Salesforce Field Service vs DispatchTrack regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack","about":[{"@id":"https://www.softwareadvice.co.nz/software/102971/field-service-lightning#software"},{"@id":"https://www.softwareadvice.co.nz/software/107454/dispatchtrack#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Salesforce Field Service","description":"Salesforce Field Service is a solution that helps dispatchers and mobile employees schedule appointments, manage inventory, and optimize resource utilization. It allows staff members to create work orders and integrate them with accounts, contacts, assets and other data across the Service Cloud. \n\nSalesforce Field Service comes with geolocation and navigation capabilities, which enables on-field employees to find optimum routes and maintain records for all service history locations. The Einstein AI module lets supervisors use image recognition technology to identify assets and equipment parts and prescribe a course of action to technicians remotely. Additionally, managers can utilize the analytics functionality to gain visibility into operational performance, employee KPIs and customer complaints.\n\nSalesforce Field Service comes with iOS and Android mobile applications, allowing users to manage activities remotely. Support is extended via phone, live chat, documentation, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b706d04-1f25-4f81-bb72-d295b20eb739.png","url":"https://www.softwareadvice.co.nz/software/102971/field-service-lightning","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/102971/field-service-lightning#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":33,"ratingValue":4.3},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"DispatchTrack","description":"DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building supplies, food distribution, grocery delivery, medical supplies, and auto-parts use DispatchTrack to provide excellent delivery service experiences and to optimize their operations. \n\n\nDispatchTrack is especially known for ease of use and simple rollouts. Despite being a complex and comprehensive end-to-end solution, customers have rolled out DispatchTrack to hundreds of locations in just a few weeks. Our dedicated customer success staff works with you hand-in-hand to make these rollouts successful. Our NPS score of 70 shows that customers love the long-term relationships we develop and truly be their partners.\n\n\nKey features include operational excellence components such as state-of-the-art route optimizer, mobile app for drivers, real-time dashboard to give 360-degree visibility, billing &amp; settlement for drivers, and customer service components such as customer self-scheduling, real-time order tracker, time window and ETA notifications via phone, email and text  to customers. We also support your COVID operations through contact-free pickup and delivery functionality. \n\n\nDispatchTrack integrates seamlessly with ERP, finance, and telematics systems via CSV, API, XML, JSON or EDI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d2ae11cc-b1cb-4a50-b1cc-4d1824902b40.jpeg","url":"https://www.softwareadvice.co.nz/software/107454/dispatchtrack","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/107454/dispatchtrack#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":34,"ratingValue":4.5},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"HVAC Software","position":2,"item":"/directory/1552/hvac/software","@type":"ListItem"},{"name":"Salesforce Field Service vs DispatchTrack","position":3,"item":"https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/102971/107454/field-service-lightning/vs/dispatchtrack#breadcrumblist"}]}
</script>
