---
description: Review of Smartsupp Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smartsupp | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Smartsupp](/software/87008/smartsupp) > [Smartsupp Alternatives](https://www.softwareadvice.co.nz/alternatives/87008/smartsupp)

# Alternatives to Smartsupp

Canonical: https://www.softwareadvice.co.nz/alternatives/87008/smartsupp

> Explore the top alternatives to Smartsupp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/393877/smartsupp/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/110247/smartsupp/vs/freshdesk)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/26892/87008/zendesk-talk/vs/smartsupp)
4. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/109980/smartsupp/vs/liveagent)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/157633/smartsupp/vs/tidio-chat)
6. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/378292/smartsupp/vs/intercom)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/323407/smartsupp/vs/pureconnect)
8. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers soc...
   - [View profile](https://www.softwareadvice.co.nz/software/86501/sprinklr-marketing)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/86501/87008/sprinklr-marketing/vs/smartsupp)
9. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, ...
   - [View profile](https://www.softwareadvice.co.nz/software/434506/zoho-salesiq)
   - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/434506/smartsupp/vs/zoho-salesiq)
10. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/87008/128326/smartsupp/vs/bitrix24)
11. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
    - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/27068/87008/livechat/vs/smartsupp)
12. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/44733/87008/front/vs/smartsupp)
13. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/20067/87008/nice-incontact-cxone-workforce/vs/smartsupp)
14. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
    - [View profile](https://www.softwareadvice.co.nz/software/2280/help-scout)
    - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/2280/87008/help-scout/vs/smartsupp)
15. **Efficy CRM** — 4.0/5 (90 reviews) — At last, a CRM solution that truly adapts to your needs\! Our mission is to help each company or organisation succeed ...
    - [View profile](https://www.softwareadvice.co.nz/software/38575/efficy)
    - [Compare vs Smartsupp](https://www.softwareadvice.co.nz/compare/38575/87008/efficy/vs/smartsupp)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/87008/smartsupp)
- [View Product Profile](https://www.softwareadvice.co.nz/software/87008/smartsupp)

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