---
description: Review of SupportHero Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SupportHero | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [SupportHero](/software/78849/support-hero) > [SupportHero Alternatives](https://www.softwareadvice.co.nz/alternatives/78849/support-hero)

# Alternatives to SupportHero

Canonical: https://www.softwareadvice.co.nz/alternatives/78849/support-hero

> Explore the top alternatives to SupportHero. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/393877/support-hero/vs/zoho-desk)
2. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/436317/support-hero/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/110247/support-hero/vs/freshdesk)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/26892/78849/zendesk-talk/vs/support-hero)
5. **TeamViewer ONE** — 4.6/5 (11626 reviews) — TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It ...
   - [View profile](https://www.softwareadvice.co.nz/software/99131/teamviewer)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/99131/support-hero/vs/teamviewer)
6. **Zoho Assist** — 4.7/5 (1406 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
   - [View profile](https://www.softwareadvice.co.nz/software/392373/zoho-assist)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/392373/support-hero/vs/zoho-assist)
7. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/27068/78849/livechat/vs/support-hero)
8. **Guru** — 4.8/5 (639 reviews) — Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, a...
   - [View profile](https://www.softwareadvice.co.nz/software/103160/guru)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/103160/support-hero/vs/guru)
9. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/109980/support-hero/vs/liveagent)
10. **ServiceNow** — 4.5/5 (348 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.co.nz/software/27432/service-now)
    - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/27432/78849/service-now/vs/support-hero)
11. **Document360** — 4.7/5 (291 reviews) — Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. ...
    - [View profile](https://www.softwareadvice.co.nz/software/96197/document360)
    - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/96197/support-hero/vs/document360)
12. **Crisp** — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
    - [View profile](https://www.softwareadvice.co.nz/software/162277/crisp)
    - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/162277/support-hero/vs/crisp)
13. **Notion** — 4.7/5 (2736 reviews) — Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, recor...
    - [View profile](https://www.softwareadvice.co.nz/software/123247/notion-remote-work)
    - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/123247/support-hero/vs/notion-remote-work)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/157633/support-hero/vs/tidio-chat)
15. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs SupportHero](https://www.softwareadvice.co.nz/compare/78849/174544/support-hero/vs/boss-support-central)

## Related Categories

- [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software)
- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/78849/support-hero)
- [View Product Profile](https://www.softwareadvice.co.nz/software/78849/support-hero)

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