---
description: Review of Sparkcentral Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sparkcentral | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Sparkcentral](/software/74949/sparkcentral) > [Sparkcentral Alternatives](https://www.softwareadvice.co.nz/alternatives/74949/sparkcentral)

# Alternatives to Sparkcentral

Canonical: https://www.softwareadvice.co.nz/alternatives/74949/sparkcentral

> Explore the top alternatives to Sparkcentral. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
   - [View profile](https://www.softwareadvice.co.nz/software/87104/hubspot-service-hub)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/87104/sparkcentral/vs/hubspot-service-hub)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/110247/sparkcentral/vs/freshdesk)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/26892/74949/zendesk-talk/vs/sparkcentral)
4. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/109980/sparkcentral/vs/liveagent)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/157633/sparkcentral/vs/tidio-chat)
6. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/27068/74949/livechat/vs/sparkcentral)
7. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/128326/sparkcentral/vs/bitrix24)
8. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/363691/sparkcentral/vs/service-cloud)
9. **Kapture CX** — 4.2/5 (40 reviews) — Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every oper...
   - [View profile](https://www.softwareadvice.co.nz/software/23771/Kapture)
   - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/23771/74949/Kapture/vs/sparkcentral)
10. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and custo...
    - [View profile](https://www.softwareadvice.co.nz/software/83835/engagebay)
    - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/83835/sparkcentral/vs/engagebay)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
    - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/323407/sparkcentral/vs/pureconnect)
12. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/44733/74949/front/vs/sparkcentral)
13. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers soc...
    - [View profile](https://www.softwareadvice.co.nz/software/86501/sprinklr-marketing)
    - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/86501/sparkcentral/vs/sprinklr-marketing)
14. **LiveHelpNow** — 4.6/5 (72 reviews) — LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazin...
    - [View profile](https://www.softwareadvice.co.nz/software/102419/livehelpnow-crm)
    - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/102419/sparkcentral/vs/livehelpnow-crm)
15. **Salesforce Starter** — 4.4/5 (224 reviews) — Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sal...
    - [View profile](https://www.softwareadvice.co.nz/software/82914/Salesforce-Starter)
    - [Compare vs Sparkcentral](https://www.softwareadvice.co.nz/compare/74949/82914/sparkcentral/vs/Salesforce-Starter)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Banking CRM Software](https://www.softwareadvice.co.nz/directory/336/banking-crm/software)
- [CRM Software for Hotels](https://www.softwareadvice.co.nz/directory/339/hospitality-hotel-resort-crm/software)
- [Gaming and Casino CRM Software](https://www.softwareadvice.co.nz/directory/340/gaming-casino-crm/software)
- [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/74949/sparkcentral)
- [View Product Profile](https://www.softwareadvice.co.nz/software/74949/sparkcentral)

-----

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