---
description: Review of Alcea Helpdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alcea Helpdesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [Alcea Helpdesk](/software/57378/fit-helpdesk) > [Alcea Helpdesk Alternatives](https://www.softwareadvice.co.nz/alternatives/57378/fit-helpdesk)

# Alternatives to Alcea Helpdesk

Canonical: https://www.softwareadvice.co.nz/alternatives/57378/fit-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/393877/fit-helpdesk/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/26892/57378/zendesk-talk/vs/fit-helpdesk)
3. **TeamViewer ONE** — 4.6/5 (11620 reviews) — TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It ...
   - [View profile](https://www.softwareadvice.co.nz/software/99131/teamviewer)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/99131/fit-helpdesk/vs/teamviewer)
4. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/27068/57378/livechat/vs/fit-helpdesk)
5. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
   - [View profile](https://www.softwareadvice.co.nz/software/392373/zoho-assist)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/392373/fit-helpdesk/vs/zoho-assist)
6. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/109980/fit-helpdesk/vs/liveagent)
7. **Guru** — 4.8/5 (639 reviews) — Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, a...
   - [View profile](https://www.softwareadvice.co.nz/software/103160/guru)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/103160/fit-helpdesk/vs/guru)
8. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.co.nz/software/27432/service-now)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/27432/57378/service-now/vs/fit-helpdesk)
9. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/110247/fit-helpdesk/vs/freshdesk)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/157633/fit-helpdesk/vs/tidio-chat)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
    - [View profile](https://www.softwareadvice.co.nz/software/150799/helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/150799/fit-helpdesk/vs/helpdesk)
12. **Crisp** — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
    - [View profile](https://www.softwareadvice.co.nz/software/162277/crisp)
    - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/162277/fit-helpdesk/vs/crisp)
13. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/174544/fit-helpdesk/vs/boss-support-central)
14. **Giva** — 4.9/5 (57 reviews) — Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboa...
    - [View profile](https://www.softwareadvice.co.nz/software/61303/giva)
    - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/61303/fit-helpdesk/vs/giva)
15. **Anakage** — 4.4/5 (31 reviews) — Anakage offers an end-user support automation platform for IT service desk teams. This solution is designed to help a...
    - [View profile](https://www.softwareadvice.co.nz/software/186781/anakage-end-user-support-automation-platform)
    - [Compare vs Alcea Helpdesk](https://www.softwareadvice.co.nz/compare/57378/186781/fit-helpdesk/vs/anakage-end-user-support-automation-platform)

## Related Categories

- [Issue Tracking Software](https://www.softwareadvice.co.nz/directory/4318/issue-tracking/software)
- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/57378/fit-helpdesk)
- [View Product Profile](https://www.softwareadvice.co.nz/software/57378/fit-helpdesk)

-----

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