---
description: Review of Score AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Score AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [Score AI](/software/530126/Score-AI) > [Score AI Alternatives](https://www.softwareadvice.co.nz/alternatives/530126/Score-AI)

# Alternatives to Score AI

Canonical: https://www.softwareadvice.co.nz/alternatives/530126/Score-AI

> Explore the top alternatives to Score AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/323407/530126/pureconnect/vs/Score-AI)
2. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/20063/530126/five9/vs/Score-AI)
3. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/20039/530126/talkdesk/vs/Score-AI)
4. **EvaluAgent** — 4.7/5 (20 reviews) — EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. ...
   - [View profile](https://www.softwareadvice.co.nz/software/134248/evaluagent)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/134248/530126/evaluagent/vs/Score-AI)
5. **CallMiner Eureka** — 4.6/5 (5 reviews) — As the global leader in conversation intelligence, CallMiner empowers organizations across industries to elevate cust...
   - [View profile](https://www.softwareadvice.co.nz/software/343881/callminer-eureka)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/343881/530126/callminer-eureka/vs/Score-AI)
6. **QEval** — 4.0/5 (20 reviews) — QEval is a cloud-based solution that enables call centers to manage quality and compliance related requirements. Key ...
   - [View profile](https://www.softwareadvice.co.nz/software/70861/qeval)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/70861/530126/qeval/vs/Score-AI)
7. **Gryphon** — 4.7/5 (9 reviews) — Gryphon ONE is a cloud-based contact governance platform built for enterprise organizations in financial services, in...
   - [View profile](https://www.softwareadvice.co.nz/software/154276/gryphon-sales-intelligence)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/154276/530126/gryphon-sales-intelligence/vs/Score-AI)
8. **Omni-Channel Customer Quality Assurance** (0 reviews) — Omni-Channel Customer Quality Assurance is an AI-powered call monitoring and compliance platform built for regulated ...
   - [View profile](https://www.softwareadvice.co.nz/software/526761/Audire-ai)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/526761/530126/Audire-ai/vs/Score-AI)
9. **Insightful** — 4.8/5 (253 reviews) — Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across peopl...
   - [View profile](https://www.softwareadvice.co.nz/software/171184/Insightful)
   - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/171184/530126/Insightful/vs/Score-AI)
10. **Nextiva** — 4.6/5 (919 reviews) — Nextiva is a cloud-based communication and customer experience platform that helps businesses of all sizes manage cal...
    - [View profile](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip)
    - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/2683/530126/nextiva-business-voip/vs/Score-AI)
11. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/20067/530126/nice-incontact-cxone-workforce/vs/Score-AI)
12. **Leaptree Optimize** — 4.8/5 (12 reviews) — Built inside Salesforce, Leaptree Optimize is an AI-powered QA platform that boosts customer engagement quality, auto...
    - [View profile](https://www.softwareadvice.co.nz/software/527339/Leaptree-Optimize)
    - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/527339/530126/Leaptree-Optimize/vs/Score-AI)
13. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
    - [View profile](https://www.softwareadvice.co.nz/software/71871/cloudtalk)
    - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/71871/530126/cloudtalk/vs/Score-AI)
14. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesse...
    - [View profile](https://www.softwareadvice.co.nz/software/3958/ip-office)
    - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/3958/530126/ip-office/vs/Score-AI)
15. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesse...
    - [View profile](https://www.softwareadvice.co.nz/software/94382/qualtrics-customerxm)
    - [Compare vs Score AI](https://www.softwareadvice.co.nz/compare/94382/530126/qualtrics-customerxm/vs/Score-AI)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)
- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)
- [Speech Analytics Software](https://www.softwareadvice.co.nz/directory/4646/speech-analytics/software)
- [Conversation Intelligence](https://www.softwareadvice.co.nz/directory/4847/conversation-intelligence/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/530126/Score-AI)
- [View Product Profile](https://www.softwareadvice.co.nz/software/530126/Score-AI)

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