---
description: Review of Helpdesk 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Helpdesk 365 | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Helpdesk 365](/software/526473/Helpdesk-365) > [Helpdesk 365 Alternatives](https://www.softwareadvice.co.nz/alternatives/526473/Helpdesk-365)

# Alternatives to Helpdesk 365

Canonical: https://www.softwareadvice.co.nz/alternatives/526473/Helpdesk-365

> Explore the top alternatives to Helpdesk 365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/393877/526473/zoho-desk/vs/Helpdesk-365)
2. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/436317/526473/freshservice/vs/Helpdesk-365)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/360387/526473/manageengine-servicedesk-plus/vs/Helpdesk-365)
4. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
   - [View profile](https://www.softwareadvice.co.nz/software/87104/hubspot-service-hub)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/87104/526473/hubspot-service-hub/vs/Helpdesk-365)
5. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/110247/526473/freshdesk/vs/Helpdesk-365)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/26892/526473/zendesk-talk/vs/Helpdesk-365)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/116349/526473/jira-service-management/vs/Helpdesk-365)
8. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/109980/526473/liveagent/vs/Helpdesk-365)
9. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/158389/526473/sysaid-it-crm/vs/Helpdesk-365)
10. **Zoho CRM** — 4.3/5 (6973 reviews) — Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and ma...
    - [View profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/392464/526473/zoho-crm/vs/Helpdesk-365)
11. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
    - [View profile](https://www.softwareadvice.co.nz/software/75465/otrs)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/75465/526473/otrs/vs/Helpdesk-365)
12. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
    - [View profile](https://www.softwareadvice.co.nz/software/2808/teamsupport)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/2808/526473/teamsupport/vs/Helpdesk-365)
13. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
    - [View profile](https://www.softwareadvice.co.nz/software/356274/servicenow)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/356274/526473/servicenow/vs/Helpdesk-365)
14. **Dynamics 365** — 4.4/5 (5822 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
    - [View profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/106335/526473/microsoft-dynamics-crm/vs/Helpdesk-365)
15. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.nz/software/318585/issuetrak)
    - [Compare vs Helpdesk 365](https://www.softwareadvice.co.nz/compare/318585/526473/issuetrak/vs/Helpdesk-365)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/526473/Helpdesk-365)
- [View Product Profile](https://www.softwareadvice.co.nz/software/526473/Helpdesk-365)

-----

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