---
description: Review of PolyAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PolyAI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [PolyAI](/software/482855/PolyAI) > [PolyAI Alternatives](https://www.softwareadvice.co.nz/alternatives/482855/PolyAI)

# Alternatives to PolyAI

Canonical: https://www.softwareadvice.co.nz/alternatives/482855/PolyAI

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/26892/482855/zendesk-talk/vs/PolyAI)
2. **Slack** — 4.7/5 (24103 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.co.nz/software/154669/slack)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/154669/482855/slack/vs/PolyAI)
3. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/27068/482855/livechat/vs/PolyAI)
4. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/109980/482855/liveagent/vs/PolyAI)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/157633/482855/tidio-chat/vs/PolyAI)
6. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.co.nz/software/168565/gladly)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/168565/482855/gladly/vs/PolyAI)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/393877/482855/zoho-desk/vs/PolyAI)
8. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/378292/482855/intercom/vs/PolyAI)
9. **Tiledesk** — 4.6/5 (154 reviews) — Tiledesk is an AI Agent platform for customer support, sales engagement and internal operations. It helps enterprises...
   - [View profile](https://www.softwareadvice.co.nz/software/359462/tiledesk)
   - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/359462/482855/tiledesk/vs/PolyAI)
10. **Crisp** — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
    - [View profile](https://www.softwareadvice.co.nz/software/162277/crisp)
    - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/162277/482855/crisp/vs/PolyAI)
11. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/128326/482855/bitrix24/vs/PolyAI)
12. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
    - [View profile](https://www.softwareadvice.co.nz/software/325742/inx-app)
    - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/325742/482855/inx-app/vs/PolyAI)
13. **Text** — 4.7/5 (28 reviews) — Text is customer service software where every conversation is a potential sale. AI agents understand who they're talk...
    - [View profile](https://www.softwareadvice.co.nz/software/530456/Text-App)
    - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/482855/530456/PolyAI/vs/Text-App)
14. **3CX** — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
    - [View profile](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system)
    - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/4936/482855/3cx-phone-system/vs/PolyAI)
15. **Glassix** — 5.0/5 (103 reviews) — Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communica...
    - [View profile](https://www.softwareadvice.co.nz/software/419790/glassix)
    - [Compare vs PolyAI](https://www.softwareadvice.co.nz/compare/419790/482855/glassix/vs/PolyAI)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/482855/PolyAI)
- [View Product Profile](https://www.softwareadvice.co.nz/software/482855/PolyAI)

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