---
description: Review of SP IT Helpdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SP IT Helpdesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [SP IT Helpdesk](/software/467085/SP-Intranet-365) > [SP IT Helpdesk Alternatives](https://www.softwareadvice.co.nz/alternatives/467085/SP-Intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.softwareadvice.co.nz/alternatives/467085/SP-Intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/128326/467085/bitrix24/vs/SP-Intranet-365)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/110247/467085/freshdesk/vs/SP-Intranet-365)
3. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/109980/467085/liveagent/vs/SP-Intranet-365)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/393877/467085/zoho-desk/vs/SP-Intranet-365)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/26892/467085/zendesk-talk/vs/SP-Intranet-365)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/157633/467085/tidio-chat/vs/SP-Intranet-365)
7. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/378292/467085/intercom/vs/SP-Intranet-365)
8. **monday service** — 4.6/5 (108 reviews) — monday service is a cloud-based enterprise service management platform designed to unify, automate, and manage an org...
   - [View profile](https://www.softwareadvice.co.nz/software/522125/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/467085/522125/SP-Intranet-365/vs/monday-service)
9. **TIKTING** (0 reviews) — Built using Microsoft technologies, focus on speed and reliability. SaaS or On-Premises Deployment Auto Ticket Creati...
   - [View profile](https://www.softwareadvice.co.nz/software/377995/tikting)
   - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/377995/467085/tikting/vs/SP-Intranet-365)
10. **Yonyx** — 4.7/5 (258 reviews) — Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage inter...
    - [View profile](https://www.softwareadvice.co.nz/software/93908/yonyx)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/93908/467085/yonyx/vs/SP-Intranet-365)
11. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that p...
    - [View profile](https://www.softwareadvice.co.nz/software/60479/hiver)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/60479/467085/hiver/vs/SP-Intranet-365)
12. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/44733/467085/front/vs/SP-Intranet-365)
13. **Text** — 4.7/5 (28 reviews) — Text is customer service software where every conversation is a potential sale. AI agents understand who they're talk...
    - [View profile](https://www.softwareadvice.co.nz/software/530456/Text-App)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/467085/530456/SP-Intranet-365/vs/Text-App)
14. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/20067/467085/nice-incontact-cxone-workforce/vs/SP-Intranet-365)
15. **Assembled** — 4.7/5 (85 reviews) — The world of support operations is evolving at an aggressive pace — in-house agents have more demanding roles, outsou...
    - [View profile](https://www.softwareadvice.co.nz/software/359506/assembled)
    - [Compare vs SP IT Helpdesk](https://www.softwareadvice.co.nz/compare/359506/467085/assembled/vs/SP-Intranet-365)

## Related Categories

- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Intranet Software](https://www.softwareadvice.co.nz/directory/4547/intranet/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/467085/SP-Intranet-365)
- [View Product Profile](https://www.softwareadvice.co.nz/software/467085/SP-Intranet-365)

-----

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