---
description: Review of Managed Service Providers (MSPs) Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Managed Service Providers (MSPs) | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [Managed Service Providers (MSPs)](/software/451267/Managed-Service-Providers-MSPs) > [Managed Service Providers (MSPs) Alternatives](https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs)

# Alternatives to Managed Service Providers (MSPs)

Canonical: https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs

> Explore the top alternatives to Managed Service Providers (MSPs). Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/436317/451267/freshservice/vs/Managed-Service-Providers-MSPs)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/360387/451267/manageengine-servicedesk-plus/vs/Managed-Service-Providers-MSPs)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/26892/451267/zendesk-talk/vs/Managed-Service-Providers-MSPs)
4. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizati...
   - [View profile](https://www.softwareadvice.co.nz/software/349671/ninjarmm)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/349671/451267/ninjarmm/vs/Managed-Service-Providers-MSPs)
5. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/116349/451267/jira-service-management/vs/Managed-Service-Providers-MSPs)
6. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
   - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/125932/451267/atera/vs/Managed-Service-Providers-MSPs)
7. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
   - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/174544/451267/boss-support-central/vs/Managed-Service-Providers-MSPs)
8. **ConnectWise PSA** — 4.1/5 (283 reviews) — ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses ...
   - [View profile](https://www.softwareadvice.co.nz/software/91525/connectwise-manage)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/91525/451267/connectwise-manage/vs/Managed-Service-Providers-MSPs)
9. **Deepser** — 4.6/5 (58 reviews) — Deepser is the only 100% Italian Service Management platform with native AI capabilities, designed to help organizati...
   - [View profile](https://www.softwareadvice.co.nz/software/426975/deepser)
   - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/426975/451267/deepser/vs/Managed-Service-Providers-MSPs)
10. **Autotask PSA** — 4.2/5 (156 reviews) — Autotask PSA is an IT business management platform consisting of a service desk, project management, account manageme...
    - [View profile](https://www.softwareadvice.co.nz/software/193903/autotask-psa)
    - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/193903/451267/autotask-psa/vs/Managed-Service-Providers-MSPs)
11. **LogMeIn Resolve** — 4.4/5 (216 reviews) — LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage,...
    - [View profile](https://www.softwareadvice.co.nz/software/348510/goto-resolve)
    - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/348510/451267/goto-resolve/vs/Managed-Service-Providers-MSPs)
12. **Tiflux** — 4.9/5 (15 reviews) — Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket ...
    - [View profile](https://www.softwareadvice.co.nz/software/242300/tiflux)
    - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/242300/451267/tiflux/vs/Managed-Service-Providers-MSPs)
13. **TACO** (0 reviews) — Testing Automation Compliance Observability (TACO) is a continuous compliance auditing tool that provides visibility ...
    - [View profile](https://www.softwareadvice.co.nz/software/381478/taco)
    - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/381478/451267/taco/vs/Managed-Service-Providers-MSPs)
14. **Virima** — 4.6/5 (15 reviews) — If you run IT for a growing team, you probably spend more time finding out what you own than acting on it. Virima giv...
    - [View profile](https://www.softwareadvice.co.nz/software/269087/virima)
    - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/269087/451267/virima/vs/Managed-Service-Providers-MSPs)
15. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
    - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
    - [Compare vs Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/compare/158389/451267/sysaid-it-crm/vs/Managed-Service-Providers-MSPs)

## Related Categories

- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software)
- [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs)
- [View Product Profile](https://www.softwareadvice.co.nz/software/451267/Managed-Service-Providers-MSPs)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Managed Service Providers (MSPs)","description":"Discover alternatives to Managed Service Providers (MSPs) and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs#software"}},{"name":"Managed Service Providers (MSPs)","url":"https://www.softwareadvice.co.nz/software/451267/Managed-Service-Providers-MSPs","@id":"https://www.softwareadvice.co.nz/software/451267/Managed-Service-Providers-MSPs#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/4296/itsm/software","@type":"ListItem"},{"name":"Managed Service Providers (MSPs)","position":3,"item":"/software/451267/Managed-Service-Providers-MSPs","@type":"ListItem"},{"name":"Managed Service Providers (MSPs) Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Managed Service Providers (MSPs) Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/451267/Managed-Service-Providers-MSPs#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.co.nz/software/436317/freshservice","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.co.nz/software/26892/zendesk-talk","@type":"ListItem"},{"name":"NinjaOne","position":4,"image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://www.softwareadvice.co.nz/software/349671/ninjarmm","@type":"ListItem"},{"name":"JIRA Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.co.nz/software/116349/jira-service-management","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":6,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.softwareadvice.co.nz/software/125932/atera","@type":"ListItem"},{"name":"BOSSDesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.softwareadvice.co.nz/software/174544/boss-support-central","@type":"ListItem"},{"name":"ConnectWise PSA","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b90bed-19f8-42a1-9a8c-7013628708dc.png","url":"https://www.softwareadvice.co.nz/software/91525/connectwise-manage","@type":"ListItem"},{"name":"Deepser","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.softwareadvice.co.nz/software/426975/deepser","@type":"ListItem"},{"name":"Autotask PSA","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ead8aa8-0ab3-41ab-bbdf-9798fb1a17de.png","url":"https://www.softwareadvice.co.nz/software/193903/autotask-psa","@type":"ListItem"},{"name":"LogMeIn Resolve","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.softwareadvice.co.nz/software/348510/goto-resolve","@type":"ListItem"},{"name":"Tiflux","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbba67f-d77e-4b76-a2cc-39dda7936bac.png","url":"https://www.softwareadvice.co.nz/software/242300/tiflux","@type":"ListItem"},{"name":"TACO","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ba98c53-3e51-4e9c-9795-0eae43074587.png","url":"https://www.softwareadvice.co.nz/software/381478/taco","@type":"ListItem"},{"name":"Virima","position":14,"image":"https://images.g2crowd.com/uploads/product/image/6d673651a1c57811c53564bec2e468b5/virima.png","url":"https://www.softwareadvice.co.nz/software/269087/virima","@type":"ListItem"},{"name":"SysAid","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm","@type":"ListItem"}],"numberOfItems":15}
</script>