---
description: Review of Freshchat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshchat | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Freshchat](/software/436347/freshchat) > [Freshchat Alternatives](https://www.softwareadvice.co.nz/alternatives/436347/freshchat)

# Alternatives to Freshchat

Canonical: https://www.softwareadvice.co.nz/alternatives/436347/freshchat

> Explore the top alternatives to Freshchat. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/393877/436347/zoho-desk/vs/freshchat)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/26892/436347/zendesk-talk/vs/freshchat)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/110247/436347/freshdesk/vs/freshchat)
4. **Slack** — 4.7/5 (24046 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.co.nz/software/154669/slack)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/154669/436347/slack/vs/freshchat)
5. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/27068/436347/livechat/vs/freshchat)
6. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/109980/436347/liveagent/vs/freshchat)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/157633/436347/tidio-chat/vs/freshchat)
8. **Text Request** — 4.6/5 (1193 reviews) — Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messag...
   - [View profile](https://www.softwareadvice.co.nz/software/306855/text-request)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/306855/436347/text-request/vs/freshchat)
9. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/378292/436347/intercom/vs/freshchat)
10. **Tiledesk** — 4.6/5 (154 reviews) — Tiledesk is an AI Agent platform for customer support, sales engagement and internal operations. It helps enterprises...
    - [View profile](https://www.softwareadvice.co.nz/software/359462/tiledesk)
    - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/359462/436347/tiledesk/vs/freshchat)
11. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/128326/436347/bitrix24/vs/freshchat)
12. **Crisp** — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
    - [View profile](https://www.softwareadvice.co.nz/software/162277/crisp)
    - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/162277/436347/crisp/vs/freshchat)
13. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.co.nz/software/168565/gladly)
    - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/168565/436347/gladly/vs/freshchat)
14. **HubSpot CRM** — 4.5/5 (4451 reviews) — HubSpot is an AI-enabled, cloud-based CRM solution designed to support businesses of all sizes in the growth journey....
    - [View profile](https://www.softwareadvice.co.nz/software/1854/hubspot)
    - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/1854/436347/hubspot/vs/freshchat)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Freshchat](https://www.softwareadvice.co.nz/compare/363691/436347/service-cloud/vs/freshchat)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/436347/freshchat)
- [View Product Profile](https://www.softwareadvice.co.nz/software/436347/freshchat)

-----

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