---
description: Review of Cisco Unified Intelligent Contact Management Enterprise Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Unified Intelligent Contact Management Enterprise | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Distribution CRM Software](/directory/3846/distribution/software) > [Cisco Unified Intelligent Contact Management Enterprise](/software/435613/cisco-unified-intelligent-contact-management-enterprise) > [Cisco Unified Intelligent Contact Management Enterprise Alternatives](https://www.softwareadvice.co.nz/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise)

# Alternatives to Cisco Unified Intelligent Contact Management Enterprise

Canonical: https://www.softwareadvice.co.nz/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise

> Explore the top alternatives to Cisco Unified Intelligent Contact Management Enterprise. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/109980/435613/liveagent/vs/cisco-unified-intelligent-contact-management-enterprise)
2. **Convoso** — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
   - [View profile](https://www.softwareadvice.co.nz/software/2799/safesoft-contact)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/2799/435613/safesoft-contact/vs/cisco-unified-intelligent-contact-management-enterprise)
3. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/20067/435613/nice-incontact-cxone-workforce/vs/cisco-unified-intelligent-contact-management-enterprise)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/323407/435613/pureconnect/vs/cisco-unified-intelligent-contact-management-enterprise)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/26892/435613/zendesk-talk/vs/cisco-unified-intelligent-contact-management-enterprise)
6. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/20063/435613/five9/vs/cisco-unified-intelligent-contact-management-enterprise)
7. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/20039/435613/talkdesk/vs/cisco-unified-intelligent-contact-management-enterprise)
8. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/363691/435613/service-cloud/vs/cisco-unified-intelligent-contact-management-enterprise)
9. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/393877/435613/zoho-desk/vs/cisco-unified-intelligent-contact-management-enterprise)
10. **DialedIn CCaaS** — 4.8/5 (330 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
    - [View profile](https://www.softwareadvice.co.nz/software/20027/chasedata)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/20027/435613/chasedata/vs/cisco-unified-intelligent-contact-management-enterprise)
11. **RingCX** — 4.2/5 (258 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/24307/435613/ringcentral-contact/vs/cisco-unified-intelligent-contact-management-enterprise)
12. **Front** — 4.5/5 (288 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/44733/435613/front/vs/cisco-unified-intelligent-contact-management-enterprise)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
    - [View profile](https://www.softwareadvice.co.nz/software/356274/servicenow)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/356274/435613/servicenow/vs/cisco-unified-intelligent-contact-management-enterprise)
14. **Lime CRM** — 4.3/5 (145 reviews) — Lime CRM is a platform for your customer journeys, we help businesses in utility, real estate, wholesale, constructio...
    - [View profile](https://www.softwareadvice.co.nz/software/120085/lime-crm)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/120085/435613/lime-crm/vs/cisco-unified-intelligent-contact-management-enterprise)
15. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client...
    - [View profile](https://www.softwareadvice.co.nz/software/169723/kustomer)
    - [Compare vs Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.nz/compare/169723/435613/kustomer/vs/cisco-unified-intelligent-contact-management-enterprise)

## Related Categories

- [Distribution CRM Software](https://www.softwareadvice.co.nz/directory/3846/distribution/software)
- [Consulting CRM Software](https://www.softwareadvice.co.nz/directory/3837/consulting/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/435613/cisco-unified-intelligent-contact-management-enterprise)
- [View Product Profile](https://www.softwareadvice.co.nz/software/435613/cisco-unified-intelligent-contact-management-enterprise)

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