---
description: Review of Zoom Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Contact Center | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Zoom Contact Center](/software/434612/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.softwareadvice.co.nz/alternatives/434612/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.softwareadvice.co.nz/alternatives/434612/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.co.nz/software/120988/ringover)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/120988/434612/ringover/vs/zoom-contact-center)
2. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/109980/434612/liveagent/vs/zoom-contact-center)
3. **CallHippo** — 4.4/5 (680 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.co.nz/software/80310/callhippo)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/80310/434612/callhippo/vs/zoom-contact-center)
4. **FreJun** — 4.7/5 (79 reviews) — Automate business calls with FreJun's cloud telephony platform. Team members can make and receive business calls usin...
   - [View profile](https://www.softwareadvice.co.nz/software/321725/frejun-call-automation-platform)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/321725/434612/frejun-call-automation-platform/vs/zoom-contact-center)
5. **RingEX** — 4.2/5 (1203 reviews) — RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core featu...
   - [View profile](https://www.softwareadvice.co.nz/software/173497/officeuk)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/173497/434612/officeuk/vs/zoom-contact-center)
6. **Aircall** — 4.2/5 (459 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
   - [View profile](https://www.softwareadvice.co.nz/software/77031/aircall)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/77031/434612/aircall/vs/zoom-contact-center)
7. **3CX** — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
   - [View profile](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/4936/434612/3cx-phone-system/vs/zoom-contact-center)
8. **JustCall** — 4.1/5 (224 reviews) — JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helpe...
   - [View profile](https://www.softwareadvice.co.nz/software/75453/justcall)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/75453/434612/justcall/vs/zoom-contact-center)
9. **Dialpad** — 4.2/5 (563 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
   - [View profile](https://www.softwareadvice.co.nz/software/74028/dialpad)
   - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/74028/434612/dialpad/vs/zoom-contact-center)
10. **CTM** — 4.7/5 (158 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
    - [View profile](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics)
    - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/112191/434612/calltrackingmetrics/vs/zoom-contact-center)
11. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
    - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/20063/434612/five9/vs/zoom-contact-center)
12. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
    - [View profile](https://www.softwareadvice.co.nz/software/20027/chasedata)
    - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/20027/434612/chasedata/vs/zoom-contact-center)
13. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
    - [View profile](https://www.softwareadvice.co.nz/software/95921/hoducc)
    - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/95921/434612/hoducc/vs/zoom-contact-center)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
    - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/323407/434612/pureconnect/vs/zoom-contact-center)
15. **RingCX** — 4.2/5 (255 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact)
    - [Compare vs Zoom Contact Center](https://www.softwareadvice.co.nz/compare/24307/434612/ringcentral-contact/vs/zoom-contact-center)

## Related Categories

- [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software)
- [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/434612/zoom-contact-center)
- [View Product Profile](https://www.softwareadvice.co.nz/software/434612/zoom-contact-center)

-----

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