---
description: Review of Userlane Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Userlane | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Change Management Software](/directory/4244/change-management/software) > [Userlane](/software/42687/userlane) > [Userlane Alternatives](https://www.softwareadvice.co.nz/alternatives/42687/userlane)

# Alternatives to Userlane

Canonical: https://www.softwareadvice.co.nz/alternatives/42687/userlane

> Explore the top alternatives to Userlane. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/436317/userlane/vs/freshservice)
2. **360Learning** — 4.7/5 (488 reviews) — 360Learning is a collaborative LMS tool that helps businesses author and conduct interactive learning experiences so ...
   - [View profile](https://www.softwareadvice.co.nz/software/32204/360learning)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/32204/42687/360learning/vs/userlane)
3. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/378292/userlane/vs/intercom)
4. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/128326/userlane/vs/bitrix24)
5. **Zoho CRM** — 4.3/5 (6973 reviews) — Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and ma...
   - [View profile](https://www.softwareadvice.co.nz/software/392464/zoho-crm)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/392464/userlane/vs/zoho-crm)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/110247/userlane/vs/freshdesk)
7. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/109980/userlane/vs/liveagent)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/393877/userlane/vs/zoho-desk)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/26892/42687/zendesk-talk/vs/userlane)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
    - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/363691/userlane/vs/service-cloud)
11. **Thryv** — 4.2/5 (515 reviews) — Thryv is an AI-powered small business software platform designed to help businesses manage customer relationships, au...
    - [View profile](https://www.softwareadvice.co.nz/software/66581/thryv)
    - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/66581/userlane/vs/thryv)
12. **SAP Customer Experience** — 4.3/5 (245 reviews) — SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size busi...
    - [View profile](https://www.softwareadvice.co.nz/software/416356/sap-customer-experience)
    - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/416356/userlane/vs/sap-customer-experience)
13. **monday.com** — 4.6/5 (6035 reviews) — monday.com is a work and project management platform that helps teams of all sizes plan, prioritize, manage, and exec...
    - [View profile](https://www.softwareadvice.co.nz/software/131008/monday-com)
    - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/131008/userlane/vs/monday-com)
14. **Odoo** — 4.2/5 (1306 reviews) — Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of compani...
    - [View profile](https://www.softwareadvice.co.nz/software/77019/odoo-pos)
    - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/42687/77019/userlane/vs/odoo-pos)
15. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
    - [View profile](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud)
    - [Compare vs Userlane](https://www.softwareadvice.co.nz/compare/2764/42687/salesforce-sales-cloud/vs/userlane)

## Related Categories

- [Change Management Software](https://www.softwareadvice.co.nz/directory/4244/change-management/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Digital Adoption Platforms](https://www.softwareadvice.co.nz/directory/4379/digital-adoption-platform/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/42687/userlane)
- [View Product Profile](https://www.softwareadvice.co.nz/software/42687/userlane)

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