---
description: Review of CallAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CallAI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/1855/workforce-management-optimization/software) > [CallAI](/software/417528/callai) > [CallAI Alternatives](https://www.softwareadvice.co.nz/alternatives/417528/callai)

# Alternatives to CallAI

Canonical: https://www.softwareadvice.co.nz/alternatives/417528/callai

> Explore the top alternatives to CallAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabri...
   - [View profile](https://www.softwareadvice.co.nz/software/231268/calabrio-one-suite)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/231268/417528/calabrio-one-suite/vs/callai)
2. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/20067/417528/nice-incontact-cxone-workforce/vs/callai)
3. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/20063/417528/five9/vs/callai)
4. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/171892/417528/inconcert-omnichannel-contact-center/vs/callai)
5. **CloudTalk** — 4.4/5 (269 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
   - [View profile](https://www.softwareadvice.co.nz/software/71871/cloudtalk)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/71871/417528/cloudtalk/vs/callai)
6. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/323407/417528/pureconnect/vs/callai)
7. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/20039/417528/talkdesk/vs/callai)
8. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista offers a comprehensive framework that transforms data into actionable insights, driving excellence in workfor...
   - [View profile](https://www.softwareadvice.co.nz/software/447717/OmVista)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/417528/447717/callai/vs/OmVista)
9. **QEval** — 4.0/5 (20 reviews) — QEval is a cloud-based solution that enables call centers to manage quality and compliance related requirements. Key ...
   - [View profile](https://www.softwareadvice.co.nz/software/70861/qeval)
   - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/70861/417528/qeval/vs/callai)
10. **CallMiner Eureka** — 4.6/5 (5 reviews) — As the global leader in conversation intelligence, CallMiner empowers organizations across industries to elevate cust...
    - [View profile](https://www.softwareadvice.co.nz/software/343881/callminer-eureka)
    - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/343881/417528/callminer-eureka/vs/callai)
11. **LiveAgent** — 4.7/5 (1786 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
    - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
    - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/109980/417528/liveagent/vs/callai)
12. **CTM** — 4.7/5 (158 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
    - [View profile](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics)
    - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/112191/417528/calltrackingmetrics/vs/callai)
13. **Nextiva** — 4.6/5 (919 reviews) — Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered ...
    - [View profile](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip)
    - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/2683/417528/nextiva-business-voip/vs/callai)
14. **Call Center Studio** — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
    - [View profile](https://www.softwareadvice.co.nz/software/70301/call-center-studio)
    - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/70301/417528/call-center-studio/vs/callai)
15. **RapportCMS** — 5.0/5 (2 reviews) — RapportCMS is a cloud-based contact center solution with all key call center tools available on demand. While most pr...
    - [View profile](https://www.softwareadvice.co.nz/software/346286/rapportcms)
    - [Compare vs CallAI](https://www.softwareadvice.co.nz/compare/346286/417528/rapportcms/vs/callai)

## Related Categories

- [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software)
- [Speech Analytics Software](https://www.softwareadvice.co.nz/directory/4646/speech-analytics/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/417528/callai)
- [View Product Profile](https://www.softwareadvice.co.nz/software/417528/callai)

-----

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