---
description: Review of OpenText Core Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OpenText Core Service Management | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [OpenText Core Service Management](/software/409507/service-manager) > [OpenText Core Service Management Alternatives](https://www.softwareadvice.co.nz/alternatives/409507/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.softwareadvice.co.nz/alternatives/409507/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/409507/436317/service-manager/vs/freshservice)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/360387/409507/manageengine-servicedesk-plus/vs/service-manager)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/26892/409507/zendesk-talk/vs/service-manager)
4. **Vision Helpdesk** — 4.6/5 (49 reviews) — Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segm...
   - [View profile](https://www.softwareadvice.co.nz/software/27632/vision-helpdesk)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/27632/409507/vision-helpdesk/vs/service-manager)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
   - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/125932/409507/atera/vs/service-manager)
6. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/110247/409507/freshdesk/vs/service-manager)
7. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizati...
   - [View profile](https://www.softwareadvice.co.nz/software/349671/ninjarmm)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/349671/409507/ninjarmm/vs/service-manager)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/116349/409507/jira-service-management/vs/service-manager)
9. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/158389/409507/sysaid-it-crm/vs/service-manager)
10. **monday service** — 4.6/5 (111 reviews) — monday service is a cloud-based enterprise service management platform designed to unify, automate, and manage an org...
    - [View profile](https://www.softwareadvice.co.nz/software/522125/monday-service)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/409507/522125/service-manager/vs/monday-service)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/174544/409507/boss-support-central/vs/service-manager)
12. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform where teams resolve complex support requests with AI Agent...
    - [View profile](https://www.softwareadvice.co.nz/software/60479/hiver)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/60479/409507/hiver/vs/service-manager)
13. **Autotask PSA** — 4.2/5 (156 reviews) — Autotask PSA is an IT business management platform consisting of a service desk, project management, account manageme...
    - [View profile](https://www.softwareadvice.co.nz/software/193903/autotask-psa)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/193903/409507/autotask-psa/vs/service-manager)
14. **Deepser** — 4.6/5 (58 reviews) — Deepser is the only 100% Italian Service Management platform with native AI capabilities, designed to help organizati...
    - [View profile](https://www.softwareadvice.co.nz/software/426975/deepser)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/409507/426975/service-manager/vs/deepser)
15. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
    - [View profile](https://www.softwareadvice.co.nz/software/65333/teamdynamix)
    - [Compare vs OpenText Core Service Management](https://www.softwareadvice.co.nz/compare/65333/409507/teamdynamix/vs/service-manager)

## Related Categories

- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/409507/service-manager)
- [View Product Profile](https://www.softwareadvice.co.nz/software/409507/service-manager)

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