---
description: Review of Contact Center as a Service (CCaaS) Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Contact Center as a Service (CCaaS) | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/1855/workforce-management-optimization/software) > [Contact Center as a Service (CCaaS)](/software/402985/evolve-ip) > [Contact Center as a Service (CCaaS) Alternatives](https://www.softwareadvice.co.nz/alternatives/402985/evolve-ip)

# Alternatives to Contact Center as a Service (CCaaS)

Canonical: https://www.softwareadvice.co.nz/alternatives/402985/evolve-ip

> Explore the top alternatives to Contact Center as a Service (CCaaS). Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.co.nz/software/120988/ringover)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/120988/402985/ringover/vs/evolve-ip)
2. **DialedIn CCaaS** — 4.8/5 (314 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
   - [View profile](https://www.softwareadvice.co.nz/software/20027/chasedata)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/20027/402985/chasedata/vs/evolve-ip)
3. **Convoso** — 4.5/5 (386 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
   - [View profile](https://www.softwareadvice.co.nz/software/2799/safesoft-contact)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/2799/402985/safesoft-contact/vs/evolve-ip)
4. **CallHippo** — 4.4/5 (675 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.co.nz/software/80310/callhippo)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/80310/402985/callhippo/vs/evolve-ip)
5. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.co.nz/software/171343/readymode)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/171343/402985/readymode/vs/evolve-ip)
6. **Twilio** — 4.4/5 (501 reviews) — Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized co...
   - [View profile](https://www.softwareadvice.co.nz/software/390005/twilio)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/390005/402985/twilio/vs/evolve-ip)
7. **RingCX** — 4.2/5 (253 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/24307/402985/ringcentral-contact/vs/evolve-ip)
8. **3CX** — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
   - [View profile](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/4936/402985/3cx-phone-system/vs/evolve-ip)
9. **Zoom Phone** — 4.5/5 (243 reviews) — Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors co...
   - [View profile](https://www.softwareadvice.co.nz/software/123022/zoom-phone)
   - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/123022/402985/zoom-phone/vs/evolve-ip)
10. **JustCall** — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
    - [View profile](https://www.softwareadvice.co.nz/software/75453/justcall)
    - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/75453/402985/justcall/vs/evolve-ip)
11. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
    - [View profile](https://www.softwareadvice.co.nz/software/74028/dialpad)
    - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/74028/402985/dialpad/vs/evolve-ip)
12. **Aircall** — 4.2/5 (458 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
    - [View profile](https://www.softwareadvice.co.nz/software/77031/aircall)
    - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/77031/402985/aircall/vs/evolve-ip)
13. **Zoho Voice** — 4.0/5 (46 reviews) — Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced...
    - [View profile](https://www.softwareadvice.co.nz/software/401932/zoho-voice)
    - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/401932/402985/zoho-voice/vs/evolve-ip)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
    - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/323407/402985/pureconnect/vs/evolve-ip)
15. **SparkTG VCC** — 4.7/5 (42 reviews) — SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer ...
    - [View profile](https://www.softwareadvice.co.nz/software/217354/ivr-service)
    - [Compare vs Contact Center as a Service (CCaaS)](https://www.softwareadvice.co.nz/compare/217354/402985/ivr-service/vs/evolve-ip)

## Related Categories

- [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software)
- [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/402985/evolve-ip)
- [View Product Profile](https://www.softwareadvice.co.nz/software/402985/evolve-ip)

-----

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