---
description: Review of Web Help Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Web Help Desk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [Web Help Desk](/software/394299/web-help-desk) > [Web Help Desk Alternatives](https://www.softwareadvice.co.nz/alternatives/394299/web-help-desk)

# Alternatives to Web Help Desk

Canonical: https://www.softwareadvice.co.nz/alternatives/394299/web-help-desk

> Explore the top alternatives to Web Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/394299/436317/web-help-desk/vs/freshservice)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/360387/394299/manageengine-servicedesk-plus/vs/web-help-desk)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/26892/394299/zendesk-talk/vs/web-help-desk)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/110247/394299/freshdesk/vs/web-help-desk)
5. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.co.nz/software/246233/milvus)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/246233/394299/milvus/vs/web-help-desk)
6. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/109980/394299/liveagent/vs/web-help-desk)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...
   - [View profile](https://www.softwareadvice.co.nz/software/100976/supremo)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/100976/394299/supremo/vs/web-help-desk)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/393877/394299/zoho-desk/vs/web-help-desk)
9. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/27068/394299/livechat/vs/web-help-desk)
10. **ServiceNow** — 4.5/5 (348 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.co.nz/software/27432/service-now)
    - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/27432/394299/service-now/vs/web-help-desk)
11. **SysAid** — 4.5/5 (519 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
    - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/158389/394299/sysaid-it-crm/vs/web-help-desk)
12. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
    - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/116349/394299/jira-service-management/vs/web-help-desk)
13. **Atera** — 4.5/5 (448 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
    - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
    - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/125932/394299/atera/vs/web-help-desk)
14. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets...
    - [View profile](https://www.softwareadvice.co.nz/software/310334/desk-manager)
    - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/310334/394299/desk-manager/vs/web-help-desk)
15. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs Web Help Desk](https://www.softwareadvice.co.nz/compare/174544/394299/boss-support-central/vs/web-help-desk)

## Related Categories

- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)
- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [Online Help Desk Software](https://www.softwareadvice.co.nz/directory/3529/online/software)
- [Computer Inventory Software](https://www.softwareadvice.co.nz/directory/3721/computer-inventory/software)
- [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/394299/web-help-desk)
- [View Product Profile](https://www.softwareadvice.co.nz/software/394299/web-help-desk)

-----

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