---
description: Review of Cisco Unified Contact Center Express Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Unified Contact Center Express | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Cisco Unified Contact Center Express](/software/391960/cisco-unified-contact-center-express) > [Cisco Unified Contact Center Express Alternatives](https://www.softwareadvice.co.nz/alternatives/391960/cisco-unified-contact-center-express)

# Alternatives to Cisco Unified Contact Center Express

Canonical: https://www.softwareadvice.co.nz/alternatives/391960/cisco-unified-contact-center-express

> Explore the top alternatives to Cisco Unified Contact Center Express. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (468 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
   - [View profile](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/4936/391960/3cx-phone-system/vs/cisco-unified-contact-center-express)
2. **Wildix** — 4.7/5 (209 reviews) — Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across mu...
   - [View profile](https://www.softwareadvice.co.nz/software/208756/wildix)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/208756/391960/wildix/vs/cisco-unified-contact-center-express)
3. **Slack** — 4.7/5 (24219 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.co.nz/software/154669/slack)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/154669/391960/slack/vs/cisco-unified-contact-center-express)
4. **Microsoft Teams** — 4.5/5 (11166 reviews) — Microsoft Teams is a cloud-based communication and collaboration platform serving small businesses, mid-market compan...
   - [View profile](https://www.softwareadvice.co.nz/software/397766/microsoft-teams)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/391960/397766/cisco-unified-contact-center-express/vs/microsoft-teams)
5. **Zoom Workplace** — 4.6/5 (14687 reviews) — Zoom Workplace is a cloud-based collaboration platform that serves small teams, mid-market organizations, and large e...
   - [View profile](https://www.softwareadvice.co.nz/software/101384/zoom)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/101384/391960/zoom/vs/cisco-unified-contact-center-express)
6. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/109980/391960/liveagent/vs/cisco-unified-contact-center-express)
7. **Mattermost** — 4.4/5 (168 reviews) — As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboratio...
   - [View profile](https://www.softwareadvice.co.nz/software/404256/mattermost)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/391960/404256/cisco-unified-contact-center-express/vs/mattermost)
8. **Avaya UCaaS** — 4.4/5 (92 reviews) — Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to ...
   - [View profile](https://www.softwareadvice.co.nz/software/9683/avaya-ucaas)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/9683/391960/avaya-ucaas/vs/cisco-unified-contact-center-express)
9. **RingCX** — 4.2/5 (263 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/24307/391960/ringcentral-contact/vs/cisco-unified-contact-center-express)
10. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce...
    - [View profile](https://www.softwareadvice.co.nz/software/89362/ringcentral-engage-voice)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/89362/391960/ringcentral-engage-voice/vs/cisco-unified-contact-center-express)
11. **RingEX** — 4.2/5 (1206 reviews) — RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core featu...
    - [View profile](https://www.softwareadvice.co.nz/software/173497/officeuk)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/173497/391960/officeuk/vs/cisco-unified-contact-center-express)
12. **Zaapi** — 5.0/5 (11 reviews) — Zaapi is an omnichannel customer communication platform that helps e-commerce, retail, marketing, and customer suppor...
    - [View profile](https://www.softwareadvice.co.nz/software/530238/Zaapi)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/391960/530238/cisco-unified-contact-center-express/vs/Zaapi)
13. **Intermedia Unite** — 4.7/5 (189 reviews) — Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platfor...
    - [View profile](https://www.softwareadvice.co.nz/software/146704/intermedia-unite)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/146704/391960/intermedia-unite/vs/cisco-unified-contact-center-express)
14. **Ringover** — 4.7/5 (890 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
    - [View profile](https://www.softwareadvice.co.nz/software/120988/ringover)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/120988/391960/ringover/vs/cisco-unified-contact-center-express)
15. **Nextiva** — 4.6/5 (919 reviews) — Nextiva is a cloud-based communication and customer experience platform that helps businesses of all sizes manage cal...
    - [View profile](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.co.nz/compare/2683/391960/nextiva-business-voip/vs/cisco-unified-contact-center-express)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/391960/cisco-unified-contact-center-express)
- [View Product Profile](https://www.softwareadvice.co.nz/software/391960/cisco-unified-contact-center-express)

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