---
description: Review of Salesforce Service Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/500/work-order/software) > [Salesforce Service Cloud](/software/363691/service-cloud) > [Salesforce Service Cloud Alternatives](https://www.softwareadvice.co.nz/alternatives/363691/service-cloud)

# Alternatives to Salesforce Service Cloud

Canonical: https://www.softwareadvice.co.nz/alternatives/363691/service-cloud

> Explore the top alternatives to Salesforce Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
   - [View profile](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/2764/363691/salesforce-sales-cloud/vs/service-cloud)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/26892/363691/zendesk-talk/vs/service-cloud)
3. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/27068/363691/livechat/vs/service-cloud)
4. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/109980/363691/liveagent/vs/service-cloud)
5. **Jobber** — 4.6/5 (1420 reviews) — Jobber is a cloud-based field service management platform that helps home service businesses run their operations in ...
   - [View profile](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/3660/363691/jobber-lawncare/vs/service-cloud)
6. **Housecall Pro** — 4.7/5 (2737 reviews) — Housecall Pro is a business solution for home service professionals. Available on web and mobile, Housecall Pro helps...
   - [View profile](https://www.softwareadvice.co.nz/software/7729/housecall)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/7729/363691/housecall/vs/service-cloud)
7. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/110247/363691/freshdesk/vs/service-cloud)
8. **Dynamics 365** — 4.4/5 (5811 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
   - [View profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/106335/363691/microsoft-dynamics-crm/vs/service-cloud)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/157633/363691/tidio-chat/vs/service-cloud)
10. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/363691/378292/service-cloud/vs/intercom)
11. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
    - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/363691/393877/service-cloud/vs/zoho-desk)
12. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/128326/363691/bitrix24/vs/service-cloud)
13. **Odoo** — 4.2/5 (1294 reviews) — Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of compani...
    - [View profile](https://www.softwareadvice.co.nz/software/77019/odoo-pos)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/77019/363691/odoo-pos/vs/service-cloud)
14. **Yonyx** — 4.7/5 (256 reviews) — Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage inter...
    - [View profile](https://www.softwareadvice.co.nz/software/93908/yonyx)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/93908/363691/yonyx/vs/service-cloud)
15. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.co.nz/software/168565/gladly)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/168565/363691/gladly/vs/service-cloud)

## Related Categories

- [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software)
- [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software)
- [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software)
- [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software)
- [Computer Inventory Software](https://www.softwareadvice.co.nz/directory/3721/computer-inventory/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/363691/service-cloud)
- [View Product Profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)

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