---
description: Review of Salesforce Service Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Service Cloud | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/500/work-order/software) > [Salesforce Service Cloud](/software/363691/service-cloud) > [Salesforce Service Cloud Alternatives](https://www.softwareadvice.co.nz/alternatives/363691/service-cloud)

# Alternatives to Salesforce Service Cloud

Canonical: https://www.softwareadvice.co.nz/alternatives/363691/service-cloud

> Explore the top alternatives to Salesforce Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
   - [View profile](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/2764/363691/salesforce-sales-cloud/vs/service-cloud)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/26892/363691/zendesk-talk/vs/service-cloud)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/110247/363691/freshdesk/vs/service-cloud)
4. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/109980/363691/liveagent/vs/service-cloud)
5. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/27068/363691/livechat/vs/service-cloud)
6. **Jobber** — 4.6/5 (1487 reviews) — Jobber is a cloud-based field service management platform that helps home service businesses run their operations in ...
   - [View profile](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/3660/363691/jobber-lawncare/vs/service-cloud)
7. **Housecall Pro** — 4.7/5 (2748 reviews) — Housecall Pro is a business solution for home service professionals. Available on web and mobile, Housecall Pro helps...
   - [View profile](https://www.softwareadvice.co.nz/software/7729/housecall)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/7729/363691/housecall/vs/service-cloud)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/157633/363691/tidio-chat/vs/service-cloud)
9. **Dynamics 365** — 4.4/5 (5860 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
   - [View profile](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm)
   - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/106335/363691/microsoft-dynamics-crm/vs/service-cloud)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
    - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/363691/393877/service-cloud/vs/zoho-desk)
11. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/128326/363691/bitrix24/vs/service-cloud)
12. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/116349/363691/jira-service-management/vs/service-cloud)
13. **Odoo** — 4.2/5 (1334 reviews) — Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of compani...
    - [View profile](https://www.softwareadvice.co.nz/software/77019/odoo-pos)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/77019/363691/odoo-pos/vs/service-cloud)
14. **Gladly** — 4.8/5 (140 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.co.nz/software/168565/gladly)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/168565/363691/gladly/vs/service-cloud)
15. **Supportbench** — 4.8/5 (131 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
    - [View profile](https://www.softwareadvice.co.nz/software/37159/supportbench)
    - [Compare vs Salesforce Service Cloud](https://www.softwareadvice.co.nz/compare/37159/363691/supportbench/vs/service-cloud)

## Related Categories

- [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software)
- [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software)
- [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software)
- [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software)
- [Consulting CRM Software](https://www.softwareadvice.co.nz/directory/3837/consulting/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/363691/service-cloud)
- [View Product Profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)

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