---
description: Review of ICR Evolution Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ICR Evolution | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [ICR Evolution](/software/361026/icr-evolution) > [ICR Evolution Alternatives](https://www.softwareadvice.co.nz/alternatives/361026/icr-evolution)

# Alternatives to ICR Evolution

Canonical: https://www.softwareadvice.co.nz/alternatives/361026/icr-evolution

> Explore the top alternatives to ICR Evolution. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Aircall** — 4.2/5 (466 reviews) — Aircall is a cloud-based customer communications platform built for sales teams, customer support teams, and RevOps a...
   - [View profile](https://www.softwareadvice.co.nz/software/77031/aircall)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/77031/361026/aircall/vs/icr-evolution)
2. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/323407/361026/pureconnect/vs/icr-evolution)
3. **Five9** — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/20063/361026/five9/vs/icr-evolution)
4. **NiCE CXone** — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/20067/361026/nice-incontact-cxone-workforce/vs/icr-evolution)
5. **Voiso** — 4.7/5 (30 reviews) — Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and...
   - [View profile](https://www.softwareadvice.co.nz/software/101501/voiso)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/101501/361026/voiso/vs/icr-evolution)
6. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
   - [View profile](https://www.softwareadvice.co.nz/software/20039/talkdesk)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/20039/361026/talkdesk/vs/icr-evolution)
7. **PhoneBurner** — 4.8/5 (176 reviews) — PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highl...
   - [View profile](https://www.softwareadvice.co.nz/software/28049/phoneburner)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/28049/361026/phoneburner/vs/icr-evolution)
8. **ViaDialog** — 5.0/5 (5 reviews) — ViaDialog is a cloud-based contact center platform that helps small, mid-market, and enterprise businesses manage cus...
   - [View profile](https://www.softwareadvice.co.nz/software/509293/ViaDialog)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/361026/509293/icr-evolution/vs/ViaDialog)
9. **LeadDesk** — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. T...
   - [View profile](https://www.softwareadvice.co.nz/software/450657/LeadDesk)
   - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/361026/450657/icr-evolution/vs/LeadDesk)
10. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable busi...
    - [View profile](https://www.softwareadvice.co.nz/software/120574/maxcontact)
    - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/120574/361026/maxcontact/vs/icr-evolution)
11. **Diabolocom** — 4.9/5 (9 reviews) — Diabolocom is a cloud-based contact center platform that helps businesses across banking, insurance, healthcare, and ...
    - [View profile](https://www.softwareadvice.co.nz/software/434339/diabolocom)
    - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/361026/434339/icr-evolution/vs/diabolocom)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
    - [View profile](https://www.softwareadvice.co.nz/software/70301/call-center-studio)
    - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/70301/361026/call-center-studio/vs/icr-evolution)
13. **Bright Pattern** — 4.8/5 (104 reviews) — Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service i...
    - [View profile](https://www.softwareadvice.co.nz/software/20023/servicepattern)
    - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/20023/361026/servicepattern/vs/icr-evolution)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/128326/361026/bitrix24/vs/icr-evolution)
15. **ZIWO** — 4.6/5 (110 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
    - [View profile](https://www.softwareadvice.co.nz/software/52205/ziwo)
    - [Compare vs ICR Evolution](https://www.softwareadvice.co.nz/compare/52205/361026/ziwo/vs/icr-evolution)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software)
- [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software)
- [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/361026/icr-evolution)
- [View Product Profile](https://www.softwareadvice.co.nz/software/361026/icr-evolution)

-----

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