---
description: Review of ManageEngine ServiceDesk Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [ManageEngine ServiceDesk Plus](/software/360387/manageengine-servicedesk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.softwareadvice.co.nz/alternatives/360387/manageengine-servicedesk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.softwareadvice.co.nz/alternatives/360387/manageengine-servicedesk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/360387/436317/manageengine-servicedesk-plus/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/26892/360387/zendesk-talk/vs/manageengine-servicedesk-plus)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/110247/360387/freshdesk/vs/manageengine-servicedesk-plus)
4. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.co.nz/software/246233/milvus)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/246233/360387/milvus/vs/manageengine-servicedesk-plus)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/109980/360387/liveagent/vs/manageengine-servicedesk-plus)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/360387/393877/manageengine-servicedesk-plus/vs/zoho-desk)
7. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/27068/360387/livechat/vs/manageengine-servicedesk-plus)
8. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/158389/360387/sysaid-it-crm/vs/manageengine-servicedesk-plus)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/116349/360387/jira-service-management/vs/manageengine-servicedesk-plus)
10. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
    - [View profile](https://www.softwareadvice.co.nz/software/65333/teamdynamix)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/65333/360387/teamdynamix/vs/manageengine-servicedesk-plus)
11. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
    - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/125932/360387/atera/vs/manageengine-servicedesk-plus)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/157633/360387/tidio-chat/vs/manageengine-servicedesk-plus)
13. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/174544/360387/boss-support-central/vs/manageengine-servicedesk-plus)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
    - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/128326/360387/bitrix24/vs/manageengine-servicedesk-plus)
15. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizati...
    - [View profile](https://www.softwareadvice.co.nz/software/349671/ninjarmm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.nz/compare/349671/360387/ninjarmm/vs/manageengine-servicedesk-plus)

## Related Categories

- [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software)
- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/360387/manageengine-servicedesk-plus)
- [View Product Profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)

-----

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