---
description: Review of FCI Customer Communication Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FCI Customer Communication Management | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [FCI Customer Communication Management](/software/356930/fci-customer-communication-management) > [FCI Customer Communication Management Alternatives](https://www.softwareadvice.co.nz/alternatives/356930/fci-customer-communication-management)

# Alternatives to FCI Customer Communication Management

Canonical: https://www.softwareadvice.co.nz/alternatives/356930/fci-customer-communication-management

> Explore the top alternatives to FCI Customer Communication Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/109980/356930/liveagent/vs/fci-customer-communication-management)
2. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/128326/356930/bitrix24/vs/fci-customer-communication-management)
3. **Weave** — 4.3/5 (668 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
   - [View profile](https://www.softwareadvice.co.nz/software/158992/weave)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/158992/356930/weave/vs/fci-customer-communication-management)
4. **JustCall** — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
   - [View profile](https://www.softwareadvice.co.nz/software/75453/justcall)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/75453/356930/justcall/vs/fci-customer-communication-management)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/323407/356930/pureconnect/vs/fci-customer-communication-management)
6. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that p...
   - [View profile](https://www.softwareadvice.co.nz/software/60479/hiver)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/60479/356930/hiver/vs/fci-customer-communication-management)
7. **CXone Mpower** — 4.2/5 (581 reviews) — CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital mes...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/20067/356930/nice-incontact-cxone-workforce/vs/fci-customer-communication-management)
8. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
   - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/44733/356930/front/vs/fci-customer-communication-management)
9. **Liberty Converse** — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
   - [View profile](https://www.softwareadvice.co.nz/software/264595/liberty-converse)
   - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/264595/356930/liberty-converse/vs/fci-customer-communication-management)
10. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
    - [View profile](https://www.softwareadvice.co.nz/software/20035/nextiva-contact-center)
    - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/20035/356930/nextiva-contact-center/vs/fci-customer-communication-management)
11. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
    - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
    - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/171892/356930/inconcert-omnichannel-contact-center/vs/fci-customer-communication-management)
12. **Missive** — 4.9/5 (147 reviews) — Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their exist...
    - [View profile](https://www.softwareadvice.co.nz/software/299830/missive)
    - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/299830/356930/missive/vs/fci-customer-communication-management)
13. **Crisp** — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
    - [View profile](https://www.softwareadvice.co.nz/software/162277/crisp)
    - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/162277/356930/crisp/vs/fci-customer-communication-management)
14. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
    - [View profile](https://www.softwareadvice.co.nz/software/344338/ujet)
    - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/344338/356930/ujet/vs/fci-customer-communication-management)
15. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
    - [View profile](https://www.softwareadvice.co.nz/software/158509/userlike)
    - [Compare vs FCI Customer Communication Management](https://www.softwareadvice.co.nz/compare/158509/356930/userlike/vs/fci-customer-communication-management)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Customer Data Platforms (CDP)](https://www.softwareadvice.co.nz/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/356930/fci-customer-communication-management)
- [View Product Profile](https://www.softwareadvice.co.nz/software/356930/fci-customer-communication-management)

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