---
description: Review of tbITSM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: tbITSM | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/4207/it-service/software) > [tbITSM](/software/353672/tbitsm) > [tbITSM Alternatives](https://www.softwareadvice.co.nz/alternatives/353672/tbitsm)

# Alternatives to tbITSM

Canonical: https://www.softwareadvice.co.nz/alternatives/353672/tbitsm

> Explore the top alternatives to tbITSM. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/353672/436317/tbitsm/vs/freshservice)
2. **Atera** — 4.5/5 (453 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.co.nz/software/125932/atera)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/125932/353672/atera/vs/tbitsm)
3. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizat...
   - [View profile](https://www.softwareadvice.co.nz/software/343984/haloitsm)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/343984/353672/haloitsm/vs/tbitsm)
4. **ManageEngine Endpoint Central** — 4.6/5 (1822 reviews) — Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device en...
   - [View profile](https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/117339/353672/manageengine-endpoint-central/vs/tbitsm)
5. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.co.nz/software/27432/service-now)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/27432/353672/service-now/vs/tbitsm)
6. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
   - [View profile](https://www.softwareadvice.co.nz/software/65333/teamdynamix)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/65333/353672/teamdynamix/vs/tbitsm)
7. **SysAid** — 4.5/5 (522 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/158389/353672/sysaid-it-crm/vs/tbitsm)
8. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets...
   - [View profile](https://www.softwareadvice.co.nz/software/310334/desk-manager)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/310334/353672/desk-manager/vs/tbitsm)
9. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.nz/software/116349/jira-service-management)
   - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/116349/353672/jira-service-management/vs/tbitsm)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
    - [View profile](https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus)
    - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/353672/360387/tbitsm/vs/manageengine-servicedesk-plus)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/174544/353672/boss-support-central/vs/tbitsm)
12. **ky2help** — 4.3/5 (21 reviews) — An easy-to-use all-in-one programme for IT \&amp; enterprise service management is ky2help. The default software is ce...
    - [View profile](https://www.softwareadvice.co.nz/software/372047/ky2help)
    - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/353672/372047/tbitsm/vs/ky2help)
13. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
    - [View profile](https://www.softwareadvice.co.nz/software/392373/zoho-assist)
    - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/353672/392373/tbitsm/vs/zoho-assist)
14. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
    - [View profile](https://www.softwareadvice.co.nz/software/351312/it-glue)
    - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/351312/353672/it-glue/vs/tbitsm)
15. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
    - [Compare vs tbITSM](https://www.softwareadvice.co.nz/compare/110247/353672/freshdesk/vs/tbitsm)

## Related Categories

- [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/353672/tbitsm)
- [View Product Profile](https://www.softwareadvice.co.nz/software/353672/tbitsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"tbITSM","description":"Discover alternatives to tbITSM and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm#software"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"tbITSM","url":"https://www.softwareadvice.co.nz/software/353672/tbitsm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/353672/tbitsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/4207/it-service/software","@type":"ListItem"},{"name":"tbITSM","position":3,"item":"/software/353672/tbitsm","@type":"ListItem"},{"name":"tbITSM Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"tbITSM Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@type":"ItemList","@id":"https://www.softwareadvice.co.nz/alternatives/353672/tbitsm#itemlist","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.co.nz/software/436317/freshservice","@type":"ListItem"},{"name":"Atera","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.softwareadvice.co.nz/software/125932/atera","@type":"ListItem"},{"name":"HaloITSM","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.softwareadvice.co.nz/software/343984/haloitsm","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d57da15-7558-433c-b0f1-fc53fdf4affb.png","url":"https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central","@type":"ListItem"},{"name":"ServiceNow","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.softwareadvice.co.nz/software/27432/service-now","@type":"ListItem"},{"name":"TeamDynamix","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.softwareadvice.co.nz/software/65333/teamdynamix","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Desk Manager","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.softwareadvice.co.nz/software/310334/desk-manager","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.co.nz/software/116349/jira-service-management","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.softwareadvice.co.nz/software/360387/manageengine-servicedesk-plus","@type":"ListItem"},{"name":"BOSSDesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.softwareadvice.co.nz/software/174544/boss-support-central","@type":"ListItem"},{"name":"ky2help","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.softwareadvice.co.nz/software/372047/ky2help","@type":"ListItem"},{"name":"Zoho Assist","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.softwareadvice.co.nz/software/392373/zoho-assist","@type":"ListItem"},{"name":"IT Glue","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.softwareadvice.co.nz/software/351312/it-glue","@type":"ListItem"},{"name":"Freshdesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.co.nz/software/110247/freshdesk","@type":"ListItem"}],"numberOfItems":15}
</script>
