---
description: Review of Emplifi Service Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Emplifi Service Cloud | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Emplifi Service Cloud](/software/345373/emplifi-service-cloud) > [Emplifi Service Cloud Alternatives](https://www.softwareadvice.co.nz/alternatives/345373/emplifi-service-cloud)

# Alternatives to Emplifi Service Cloud

Canonical: https://www.softwareadvice.co.nz/alternatives/345373/emplifi-service-cloud

> Explore the top alternatives to Emplifi Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ChatGPT** — 4.4/5 (390 reviews) — ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-ho...
   - [View profile](https://www.softwareadvice.co.nz/software/412748/chatgpt)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/412748/emplifi-service-cloud/vs/chatgpt)
2. **Pipedrive** — 4.5/5 (3058 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
   - [View profile](https://www.softwareadvice.co.nz/software/321306/pipedrive)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/321306/345373/pipedrive/vs/emplifi-service-cloud)
3. **Celoxis** — 4.5/5 (551 reviews) — Celoxis is a powerful project management software specifically designed for medium to large organizations, combining ...
   - [View profile](https://www.softwareadvice.co.nz/software/6434/celoxis)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/6434/345373/celoxis/vs/emplifi-service-cloud)
4. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/109980/345373/liveagent/vs/emplifi-service-cloud)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/157633/345373/tidio-chat/vs/emplifi-service-cloud)
6. **Wati** — 4.6/5 (205 reviews) — Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, a...
   - [View profile](https://www.softwareadvice.co.nz/software/430256/wati)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/430256/emplifi-service-cloud/vs/wati)
7. **Sobot** — 4.9/5 (113 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
   - [View profile](https://www.softwareadvice.co.nz/software/524506/Sobot)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/524506/emplifi-service-cloud/vs/Sobot)
8. **Gemini** — 4.6/5 (81 reviews) — Gemini is an artificial intelligence chatbot designed to enhance creativity and productivity. This tool offers assist...
   - [View profile](https://www.softwareadvice.co.nz/software/446943/gemini)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/446943/emplifi-service-cloud/vs/gemini)
9. **Weave** — 4.3/5 (673 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
   - [View profile](https://www.softwareadvice.co.nz/software/158992/weave)
   - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/158992/345373/weave/vs/emplifi-service-cloud)
10. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
    - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/378292/emplifi-service-cloud/vs/intercom)
11. **Appy Pie** — 4.6/5 (1393 reviews) — Appy Pie is a no-code development platform that allows users to create apps, websites, and chatbots without any codin...
    - [View profile](https://www.softwareadvice.co.nz/software/433955/appy-pie)
    - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/433955/emplifi-service-cloud/vs/appy-pie)
12. **Amazon Connect** — 4.5/5 (96 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
    - [View profile](https://www.softwareadvice.co.nz/software/352892/amazon-connect)
    - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/352892/emplifi-service-cloud/vs/amazon-connect)
13. **Writesonic** — 4.8/5 (2102 reviews) — Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and p...
    - [View profile](https://www.softwareadvice.co.nz/software/436542/writesonic)
    - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/436542/emplifi-service-cloud/vs/writesonic)
14. **Birdeye** — 4.7/5 (705 reviews) — Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sut...
    - [View profile](https://www.softwareadvice.co.nz/software/86768/birdeye)
    - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/86768/345373/birdeye/vs/emplifi-service-cloud)
15. **BILL Accounts Payable & Receivable** — 4.1/5 (562 reviews) — BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedica...
    - [View profile](https://www.softwareadvice.co.nz/software/426871/bill-com)
    - [Compare vs Emplifi Service Cloud](https://www.softwareadvice.co.nz/compare/345373/426871/emplifi-service-cloud/vs/bill-com)

## Related Categories

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/345373/emplifi-service-cloud)
- [View Product Profile](https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud)

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