---
description: Review of Zendesk QA Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk QA | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Zendesk QA](/software/343887/klaus) > [Zendesk QA Alternatives](https://www.softwareadvice.co.nz/alternatives/343887/klaus)

# Alternatives to Zendesk QA

Canonical: https://www.softwareadvice.co.nz/alternatives/343887/klaus

> Explore the top alternatives to Zendesk QA. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/343887/393877/klaus/vs/zoho-desk)
2. **Leaptree Optimize** — 4.8/5 (12 reviews) — Built inside Salesforce, Leaptree Optimize is an AI-powered QA platform that boosts customer engagement quality, auto...
   - [View profile](https://www.softwareadvice.co.nz/software/527339/Leaptree-Optimize)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/343887/527339/klaus/vs/Leaptree-Optimize)
3. **Playvox** — 4.8/5 (109 reviews) — Enhance contact center productivity using Playvox Workforce Engagement Management. Maintain service excellence with p...
   - [View profile](https://www.softwareadvice.co.nz/software/214699/playvox)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/214699/343887/playvox/vs/klaus)
4. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/20067/343887/nice-incontact-cxone-workforce/vs/klaus)
5. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesse...
   - [View profile](https://www.softwareadvice.co.nz/software/3958/ip-office)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/3958/343887/ip-office/vs/klaus)
6. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/323407/343887/pureconnect/vs/klaus)
7. **VQ Online** — 4.7/5 (18 reviews) — VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evalu...
   - [View profile](https://www.softwareadvice.co.nz/software/380263/vq-online)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/343887/380263/klaus/vs/vq-online)
8. **LiveAgent** — 4.7/5 (1786 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/109980/343887/liveagent/vs/klaus)
9. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
   - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/20063/343887/five9/vs/klaus)
10. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Testing In Over 100+ Countries. Experience real-time toll and toll-free number testing with Klearcom’s s...
    - [View profile](https://www.softwareadvice.co.nz/software/520443/Klearcom)
    - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/343887/520443/klaus/vs/Klearcom)
11. **Insightful** — 4.8/5 (221 reviews) — Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across peopl...
    - [View profile](https://www.softwareadvice.co.nz/software/171184/workpuls)
    - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/171184/343887/workpuls/vs/klaus)
12. **Capturi** — 4.8/5 (11 reviews) — As the leading platform for conversation analysis in Scandinavia, Capturi converts your customer conversations into c...
    - [View profile](https://www.softwareadvice.co.nz/software/438452/capturi)
    - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/343887/438452/klaus/vs/capturi)
13. **Cisco Finesse** — 4.9/5 (11 reviews) — Cisco Finesse is a contact center solution that delivers a quality digital experience for customers across multiple c...
    - [View profile](https://www.softwareadvice.co.nz/software/424125/cisco-finesse)
    - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/343887/424125/klaus/vs/cisco-finesse)
14. **Squaretalk** — 4.9/5 (105 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...
    - [View profile](https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer)
    - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/30221/343887/innitel-predictive-dialer/vs/klaus)
15. **MaestroQA** — 5.0/5 (3 reviews) — MaestroQA is a quality assurance platform designed to help call centers measure and improve the customer experience. ...
    - [View profile](https://www.softwareadvice.co.nz/software/178192/maestroqa)
    - [Compare vs Zendesk QA](https://www.softwareadvice.co.nz/compare/178192/343887/maestroqa/vs/klaus)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/343887/klaus)
- [View Product Profile](https://www.softwareadvice.co.nz/software/343887/klaus)

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