---
description: Review of Zendesk Sunshine Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Sunshine | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Zendesk Sunshine](/software/340846/sunshine-conversations) > [Zendesk Sunshine Alternatives](https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations)

# Alternatives to Zendesk Sunshine

Canonical: https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations

> Explore the top alternatives to Zendesk Sunshine. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **WhatsApp** — 4.7/5 (16359 reviews) — WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer qu...
   - [View profile](https://www.softwareadvice.co.nz/software/285733/whatsapp)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/285733/340846/whatsapp/vs/sunshine-conversations)
2. **Slack** — 4.7/5 (24103 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.co.nz/software/154669/slack)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/154669/340846/slack/vs/sunshine-conversations)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/157633/340846/tidio-chat/vs/sunshine-conversations)
4. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/109980/340846/liveagent/vs/sunshine-conversations)
5. **Tiledesk** — 4.6/5 (154 reviews) — Tiledesk is an AI Agent platform for customer support, sales engagement and internal operations. It helps enterprises...
   - [View profile](https://www.softwareadvice.co.nz/software/359462/tiledesk)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/340846/359462/sunshine-conversations/vs/tiledesk)
6. **ChatBot** — 4.6/5 (66 reviews) — ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants ...
   - [View profile](https://www.softwareadvice.co.nz/software/172837/chatbot)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/172837/340846/chatbot/vs/sunshine-conversations)
7. **Fin** — 4.6/5 (14 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can ha...
   - [View profile](https://www.softwareadvice.co.nz/software/530033/Fin)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/340846/530033/sunshine-conversations/vs/Fin)
8. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.nz/software/378292/intercom)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/340846/378292/sunshine-conversations/vs/intercom)
9. **Chatsi** — 5.0/5 (2 reviews) — Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-st...
   - [View profile](https://www.softwareadvice.co.nz/software/521856/Chatsi)
   - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/340846/521856/sunshine-conversations/vs/Chatsi)
10. **Inagent** — 4.8/5 (4 reviews) — Inagent is an all-in-one solution that allows users to quickly implement autonomous AI agents on all text and voice c...
    - [View profile](https://www.softwareadvice.co.nz/software/526729/Inagent)
    - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/340846/526729/sunshine-conversations/vs/Inagent)
11. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
    - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
    - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/171892/340846/inconcert-omnichannel-contact-center/vs/sunshine-conversations)
12. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experien...
    - [View profile](https://www.softwareadvice.co.nz/software/171805/ada)
    - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/171805/340846/ada/vs/sunshine-conversations)
13. **Amio** — 4.9/5 (17 reviews) — Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answe...
    - [View profile](https://www.softwareadvice.co.nz/software/117006/amio)
    - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/117006/340846/amio/vs/sunshine-conversations)
14. **ManyChat** — 4.6/5 (72 reviews) — ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through s...
    - [View profile](https://www.softwareadvice.co.nz/software/95684/manychat)
    - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/95684/340846/manychat/vs/sunshine-conversations)
15. **Enterprise Bot** — 4.5/5 (10 reviews) — Introducing Enterprise Bot - the Omnichannel CX Support Suite designed to give your customers the experience they des...
    - [View profile](https://www.softwareadvice.co.nz/software/338815/chatbot2go)
    - [Compare vs Zendesk Sunshine](https://www.softwareadvice.co.nz/compare/338815/340846/chatbot2go/vs/sunshine-conversations)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations)
- [View Product Profile](https://www.softwareadvice.co.nz/software/340846/sunshine-conversations)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Sunshine","description":"Discover alternatives to Zendesk Sunshine and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations#software"},"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Zendesk Sunshine","url":"https://www.softwareadvice.co.nz/software/340846/sunshine-conversations","@id":"https://www.softwareadvice.co.nz/software/340846/sunshine-conversations#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":2},"offers":{"price":"495","@type":"Offer"}},{"@id":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Artificial Intelligence (AI) Software","position":2,"item":"/directory/4360/artificial-intelligence/software","@type":"ListItem"},{"name":"Zendesk Sunshine","position":3,"item":"/software/340846/sunshine-conversations","@type":"ListItem"},{"name":"Zendesk Sunshine Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Zendesk Sunshine Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/340846/sunshine-conversations#itemlist","@type":"ItemList","itemListElement":[{"name":"WhatsApp","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.softwareadvice.co.nz/software/285733/whatsapp","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.softwareadvice.co.nz/software/154669/slack","@type":"ListItem"},{"name":"Tidio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.co.nz/software/157633/tidio-chat","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"Tiledesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.softwareadvice.co.nz/software/359462/tiledesk","@type":"ListItem"},{"name":"ChatBot","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19ec8545-36db-4cfe-9ec7-ce030e9ab87b.png","url":"https://www.softwareadvice.co.nz/software/172837/chatbot","@type":"ListItem"},{"name":"Fin","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d638f84-9288-482b-bf62-7731756c06a2.png","url":"https://www.softwareadvice.co.nz/software/530033/Fin","@type":"ListItem"},{"name":"Intercom","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.softwareadvice.co.nz/software/378292/intercom","@type":"ListItem"},{"name":"Chatsi","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfbfb33b-a45a-485f-8e44-85439bff3c6a.png","url":"https://www.softwareadvice.co.nz/software/521856/Chatsi","@type":"ListItem"},{"name":"Inagent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2868a3a0-0c96-4123-bd42-a45dbf89a0df.png","url":"https://www.softwareadvice.co.nz/software/526729/Inagent","@type":"ListItem"},{"name":"inconnect","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Ada","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c0b9595-be77-459b-8d14-2f771231fa18.png","url":"https://www.softwareadvice.co.nz/software/171805/ada","@type":"ListItem"},{"name":"Amio","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64fba5d3-b28c-4348-ba21-ca831aa2be28.png","url":"https://www.softwareadvice.co.nz/software/117006/amio","@type":"ListItem"},{"name":"ManyChat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7afa98c-c3d7-4c10-8ba7-bcdd21d09b12.png","url":"https://www.softwareadvice.co.nz/software/95684/manychat","@type":"ListItem"},{"name":"Enterprise Bot","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.softwareadvice.co.nz/software/338815/chatbot2go","@type":"ListItem"}],"numberOfItems":15}
</script>