---
description: Review of SmartInbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartInbox | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [SmartInbox](/software/337224/smartinbox) > [SmartInbox Alternatives](https://www.softwareadvice.co.nz/alternatives/337224/smartinbox)

# Alternatives to SmartInbox

Canonical: https://www.softwareadvice.co.nz/alternatives/337224/smartinbox

> Explore the top alternatives to SmartInbox. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/26892/337224/zendesk-talk/vs/smartinbox)
2. **WhatsApp** — 4.7/5 (16359 reviews) — WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer qu...
   - [View profile](https://www.softwareadvice.co.nz/software/285733/whatsapp)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/285733/337224/whatsapp/vs/smartinbox)
3. **Viber** — 4.4/5 (4059 reviews) — Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients...
   - [View profile](https://www.softwareadvice.co.nz/software/146449/viber)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/146449/337224/viber/vs/smartinbox)
4. **Telegram** — 4.7/5 (6419 reviews) — Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utili...
   - [View profile](https://www.softwareadvice.co.nz/software/146545/telegram)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/146545/337224/telegram/vs/smartinbox)
5. **Text Request** — 4.6/5 (1193 reviews) — Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messag...
   - [View profile](https://www.softwareadvice.co.nz/software/306855/text-request)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/306855/337224/text-request/vs/smartinbox)
6. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/109980/337224/liveagent/vs/smartinbox)
7. **Sociocs** — 4.6/5 (118 reviews) — Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across...
   - [View profile](https://www.softwareadvice.co.nz/software/377457/sociocs)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/337224/377457/smartinbox/vs/sociocs)
8. **Adit** — 4.7/5 (273 reviews) — Adit is a practice management software designed for healthcare practices such as dental, optometry, chiropractic, and...
   - [View profile](https://www.softwareadvice.co.nz/software/214384/adit)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/214384/337224/adit/vs/smartinbox)
9. **TimelinesAI** — 4.6/5 (116 reviews) — TimelinesAI is a WhatsApp Shared Inbox and CRM integration tool for teams using multiple individual numbers. Connect ...
   - [View profile](https://www.softwareadvice.co.nz/software/219109/timelinesai)
   - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/219109/337224/timelinesai/vs/smartinbox)
10. **Sobot** — 4.9/5 (96 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
    - [View profile](https://www.softwareadvice.co.nz/software/524506/Sobot)
    - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/337224/524506/smartinbox/vs/Sobot)
11. **Glassix** — 5.0/5 (103 reviews) — Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communica...
    - [View profile](https://www.softwareadvice.co.nz/software/419790/glassix)
    - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/337224/419790/smartinbox/vs/glassix)
12. **Weave** — 4.3/5 (669 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
    - [View profile](https://www.softwareadvice.co.nz/software/158992/weave)
    - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/158992/337224/weave/vs/smartinbox)
13. **Missive** — 4.9/5 (174 reviews) — Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their exist...
    - [View profile](https://www.softwareadvice.co.nz/software/299830/missive)
    - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/299830/337224/missive/vs/smartinbox)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.co.nz/software/157633/tidio-chat)
    - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/157633/337224/tidio-chat/vs/smartinbox)
15. **respond.io** — 4.6/5 (52 reviews) — Respond.io is customer conversation management platform built to help B2C businesses generate more leads and maximize...
    - [View profile](https://www.softwareadvice.co.nz/software/66713/rocketbots1)
    - [Compare vs SmartInbox](https://www.softwareadvice.co.nz/compare/66713/337224/rocketbots1/vs/smartinbox)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/337224/smartinbox)
- [View Product Profile](https://www.softwareadvice.co.nz/software/337224/smartinbox)

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