---
description: Review of Castel Detect Live Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Castel Detect Live | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/4139/speech-recognition/software) > [Castel Detect Live](/software/325995/castel-detect-live) > [Castel Detect Live Alternatives](https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live)

# Alternatives to Castel Detect Live

Canonical: https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live

> Explore the top alternatives to Castel Detect Live. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Leaptree Optimize** — 4.8/5 (12 reviews) — Built inside Salesforce, Leaptree Optimize is an AI-powered QA platform that boosts customer engagement quality, auto...
   - [View profile](https://www.softwareadvice.co.nz/software/527339/Leaptree-Optimize)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/527339/castel-detect-live/vs/Leaptree-Optimize)
2. **Playvox** — 4.8/5 (109 reviews) — Enhance contact center productivity using Playvox Workforce Engagement Management. Maintain service excellence with p...
   - [View profile](https://www.softwareadvice.co.nz/software/214699/playvox)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/214699/325995/playvox/vs/castel-detect-live)
3. **VQ Online** — 4.7/5 (18 reviews) — VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evalu...
   - [View profile](https://www.softwareadvice.co.nz/software/380263/vq-online)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/380263/castel-detect-live/vs/vq-online)
4. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution desi...
   - [View profile](https://www.softwareadvice.co.nz/software/219604/stella-connect)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/219604/325995/stella-connect/vs/castel-detect-live)
5. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/20067/325995/nice-incontact-cxone-workforce/vs/castel-detect-live)
6. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Avaya Cloud Office is a cloud-based communications and collaboration solution designed for small to midsize businesse...
   - [View profile](https://www.softwareadvice.co.nz/software/3958/ip-office)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/3958/325995/ip-office/vs/castel-detect-live)
7. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Testing In Over 100+ Countries. Experience real-time toll and toll-free number testing with Klearcom’s s...
   - [View profile](https://www.softwareadvice.co.nz/software/520443/Klearcom)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/520443/castel-detect-live/vs/Klearcom)
8. **Zendesk QA** — 4.9/5 (23 reviews) — Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships thro...
   - [View profile](https://www.softwareadvice.co.nz/software/343887/klaus)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/343887/castel-detect-live/vs/klaus)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/323407/325995/pureconnect/vs/castel-detect-live)
10. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
    - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
    - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/109980/325995/liveagent/vs/castel-detect-live)
11. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
    - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/20063/325995/five9/vs/castel-detect-live)
12. **Insightful** — 4.8/5 (182 reviews) — Insightful is workforce analytics software that shows how work actually happens across your teams. When work is sprea...
    - [View profile](https://www.softwareadvice.co.nz/software/171184/workpuls)
    - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/171184/325995/workpuls/vs/castel-detect-live)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
    - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
    - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/393877/castel-detect-live/vs/zoho-desk)
14. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista offers a comprehensive framework that transforms data into actionable insights, driving excellence in workfor...
    - [View profile](https://www.softwareadvice.co.nz/software/447717/OmVista)
    - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/447717/castel-detect-live/vs/OmVista)
15. **Capturi** — 4.8/5 (11 reviews) — As the leading platform for conversation analysis in Scandinavia, Capturi converts your customer conversations into c...
    - [View profile](https://www.softwareadvice.co.nz/software/438452/capturi)
    - [Compare vs Castel Detect Live](https://www.softwareadvice.co.nz/compare/325995/438452/castel-detect-live/vs/capturi)

## Related Categories

- [Speech Recognition Software](https://www.softwareadvice.co.nz/directory/4139/speech-recognition/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live)
- [View Product Profile](https://www.softwareadvice.co.nz/software/325995/castel-detect-live)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Castel Detect Live","description":"Discover alternatives to Castel Detect Live and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live#software"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Castel Detect Live","url":"https://www.softwareadvice.co.nz/software/325995/castel-detect-live","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/325995/castel-detect-live#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"1","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Speech Recognition Software","position":2,"item":"/directory/4139/speech-recognition/software","@type":"ListItem"},{"name":"Castel Detect Live","position":3,"item":"/software/325995/castel-detect-live","@type":"ListItem"},{"name":"Castel Detect Live Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Castel Detect Live Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Leaptree Optimize","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b822e076-3dc6-4df0-88b0-04dc48799da6.jpeg","url":"https://www.softwareadvice.co.nz/software/527339/Leaptree-Optimize","@type":"ListItem"},{"name":"Playvox","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.softwareadvice.co.nz/software/214699/playvox","@type":"ListItem"},{"name":"VQ Online","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b32f392-9df8-4cf5-ad1a-ad7ca6aefa21.jpeg","url":"https://www.softwareadvice.co.nz/software/380263/vq-online","@type":"ListItem"},{"name":"Medallia Agent Connect","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c22aca53-0cea-42fa-9b17-b9fbdafb8d06.png","url":"https://www.softwareadvice.co.nz/software/219604/stella-connect","@type":"ListItem"},{"name":"NiCE CXone","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"Avaya Cloud Office","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41fdde43-9be9-4630-8910-9e12e9a316e4.png","url":"https://www.softwareadvice.co.nz/software/3958/ip-office","@type":"ListItem"},{"name":"Klearcom","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9db0a50c-6f31-4698-a345-0cd3fe5e672d.png","url":"https://www.softwareadvice.co.nz/software/520443/Klearcom","@type":"ListItem"},{"name":"Zendesk QA","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a4e8b2-a7fe-47d0-b968-ca2a029f886b.jpeg","url":"https://www.softwareadvice.co.nz/software/343887/klaus","@type":"ListItem"},{"name":"Genesys Cloud CX","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.co.nz/software/323407/pureconnect","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"Five9","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@type":"ListItem"},{"name":"Insightful","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.softwareadvice.co.nz/software/171184/workpuls","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.softwareadvice.co.nz/software/393877/zoho-desk","@type":"ListItem"},{"name":"OnviSource OmVista","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f554e6a3-5413-4adc-9e2d-ab07b223a944.png","url":"https://www.softwareadvice.co.nz/software/447717/OmVista","@type":"ListItem"},{"name":"Capturi","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.softwareadvice.co.nz/software/438452/capturi","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/alternatives/325995/castel-detect-live#itemlist","numberOfItems":15}
</script>