---
description: Review of USAN Contact Suite for Amazon Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: USAN Contact Suite for Amazon Connect | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [USAN Contact Suite for Amazon Connect](/software/323979/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.softwareadvice.co.nz/alternatives/323979/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.softwareadvice.co.nz/alternatives/323979/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/26892/323979/zendesk-talk/vs/usan-contact-suite-for-amazon-connect)
2. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.nz/software/323407/pureconnect)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323407/323979/pureconnect/vs/usan-contact-suite-for-amazon-connect)
3. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/171892/323979/inconcert-omnichannel-contact-center/vs/usan-contact-suite-for-amazon-connect)
4. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.nz/software/109980/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/109980/323979/liveagent/vs/usan-contact-suite-for-amazon-connect)
5. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy...
   - [View profile](https://www.softwareadvice.co.nz/software/128326/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/128326/323979/bitrix24/vs/usan-contact-suite-for-amazon-connect)
6. **BeInContact** — 4.4/5 (14 reviews) — BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such...
   - [View profile](https://www.softwareadvice.co.nz/software/330047/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/330047/usan-contact-suite-for-amazon-connect/vs/beincontact)
7. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/393877/usan-contact-suite-for-amazon-connect/vs/zoho-desk)
8. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.nz/software/363691/service-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/363691/usan-contact-suite-for-amazon-connect/vs/service-cloud)
9. **Eloquant** — 4.3/5 (19 reviews) — Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, ...
   - [View profile](https://www.softwareadvice.co.nz/software/417304/eloquant)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/417304/usan-contact-suite-for-amazon-connect/vs/eloquant)
10. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
    - [View profile](https://www.softwareadvice.co.nz/software/344338/ujet)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/344338/usan-contact-suite-for-amazon-connect/vs/ujet)
11. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
    - [View profile](https://www.softwareadvice.co.nz/software/325742/inx-app)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/325742/usan-contact-suite-for-amazon-connect/vs/inx-app)
12. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.co.nz/software/20063/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/20063/323979/five9/vs/usan-contact-suite-for-amazon-connect)
13. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/20067/323979/nice-incontact-cxone-workforce/vs/usan-contact-suite-for-amazon-connect)
14. **NFON Contact Center** — 4.3/5 (4 reviews) — NFON Contact Center Hub is a cloud-based customer support solution. It integrates multiple communication channels suc...
    - [View profile](https://www.softwareadvice.co.nz/software/524615/Contact-Center-Hub)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/524615/usan-contact-suite-for-amazon-connect/vs/Contact-Center-Hub)
15. **Mosaicx** — 3.8/5 (5 reviews) — Mosaicx uses conversational AI to create an agent-like experience, creating fast, easy, personalized service experien...
    - [View profile](https://www.softwareadvice.co.nz/software/367101/mosaicx)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.softwareadvice.co.nz/compare/323979/367101/usan-contact-suite-for-amazon-connect/vs/mosaicx)

## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/323979/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.softwareadvice.co.nz/software/323979/usan-contact-suite-for-amazon-connect)

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