---
description: Review of Total Contacts & HelpDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Total Contacts & HelpDesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [Total Contacts & HelpDesk](/software/31289/tele-support-helpdesk) > [Total Contacts & HelpDesk Alternatives](https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk)

# Alternatives to Total Contacts & HelpDesk

Canonical: https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk

> Explore the top alternatives to Total Contacts & HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.nz/software/27068/livechat)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/27068/31289/livechat/vs/tele-support-helpdesk)
2. **Zoho Assist** — 4.7/5 (1445 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
   - [View profile](https://www.softwareadvice.co.nz/software/392373/zoho-assist)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/392373/tele-support-helpdesk/vs/zoho-assist)
3. **Freshservice** — 4.5/5 (751 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.nz/software/436317/freshservice)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/436317/tele-support-helpdesk/vs/freshservice)
4. **Spiceworks Cloud Help Desk** — 4.4/5 (585 reviews) — Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administ...
   - [View profile](https://www.softwareadvice.co.nz/software/365499/spiceworks-network-management-software)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/365499/tele-support-helpdesk/vs/spiceworks-network-management-software)
5. **Notion** — 4.7/5 (2770 reviews) — Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, recor...
   - [View profile](https://www.softwareadvice.co.nz/software/123247/notion-remote-work)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/123247/tele-support-helpdesk/vs/notion-remote-work)
6. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.nz/software/26892/zendesk-talk)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/26892/31289/zendesk-talk/vs/tele-support-helpdesk)
7. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.co.nz/software/2808/teamsupport)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/2808/31289/teamsupport/vs/tele-support-helpdesk)
8. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.nz/software/110247/freshdesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/110247/tele-support-helpdesk/vs/freshdesk)
9. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
   - [View profile](https://www.softwareadvice.co.nz/software/65333/teamdynamix)
   - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/65333/tele-support-helpdesk/vs/teamdynamix)
10. **Front** — 4.5/5 (287 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.nz/software/44733/front)
    - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/44733/tele-support-helpdesk/vs/front)
11. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
    - [View profile](https://www.softwareadvice.co.nz/software/32396/service-tonic)
    - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/32396/tele-support-helpdesk/vs/service-tonic)
12. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.co.nz/software/174544/boss-support-central)
    - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/174544/tele-support-helpdesk/vs/boss-support-central)
13. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
    - [View profile](https://www.softwareadvice.co.nz/software/75465/otrs)
    - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/75465/tele-support-helpdesk/vs/otrs)
14. **Lansweeper** — 4.5/5 (75 reviews) — Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate acr...
    - [View profile](https://www.softwareadvice.co.nz/software/26375/lansweeper)
    - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/26375/31289/lansweeper/vs/tele-support-helpdesk)
15. **Anakage** — 4.4/5 (31 reviews) — Anakage offers an end-user support automation platform for IT service desk teams. This solution is designed to help a...
    - [View profile](https://www.softwareadvice.co.nz/software/186781/anakage-end-user-support-automation-platform)
    - [Compare vs Total Contacts & HelpDesk](https://www.softwareadvice.co.nz/compare/31289/186781/tele-support-helpdesk/vs/anakage-end-user-support-automation-platform)

## Related Categories

- [Help Desk Software for Schools](https://www.softwareadvice.co.nz/directory/3857/schools/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk)
- [View Product Profile](https://www.softwareadvice.co.nz/software/31289/tele-support-helpdesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Total Contacts & HelpDesk","description":"Discover alternatives to Total Contacts & HelpDesk and related software to quickly shortlist your selection and narrow down the right software for your organization on Software Advice New Zealand.","url":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk","about":{"@id":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk#software"},"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Total Contacts & HelpDesk","url":"https://www.softwareadvice.co.nz/software/31289/tele-support-helpdesk","@id":"https://www.softwareadvice.co.nz/software/31289/tele-support-helpdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":24},"offers":{"price":"480","@type":"Offer"}},{"@id":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software for Schools","position":2,"item":"/directory/3857/schools/software","@type":"ListItem"},{"name":"Total Contacts & HelpDesk","position":3,"item":"/software/31289/tele-support-helpdesk","@type":"ListItem"},{"name":"Total Contacts & HelpDesk Alternatives","position":4,"item":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Total Contacts &amp; HelpDesk Software Alternatives &amp; Similar Software - Software Advice New Zealand","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/alternatives/31289/tele-support-helpdesk#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveChat","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.co.nz/software/27068/livechat","@type":"ListItem"},{"name":"Zoho Assist","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.softwareadvice.co.nz/software/392373/zoho-assist","@type":"ListItem"},{"name":"Freshservice","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.co.nz/software/436317/freshservice","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.softwareadvice.co.nz/software/365499/spiceworks-network-management-software","@type":"ListItem"},{"name":"Notion","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.softwareadvice.co.nz/software/123247/notion-remote-work","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.co.nz/software/26892/zendesk-talk","@type":"ListItem"},{"name":"TeamSupport","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.softwareadvice.co.nz/software/2808/teamsupport","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.co.nz/software/110247/freshdesk","@type":"ListItem"},{"name":"TeamDynamix","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.softwareadvice.co.nz/software/65333/teamdynamix","@type":"ListItem"},{"name":"Front","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.co.nz/software/44733/front","@type":"ListItem"},{"name":"ServiceTonic","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.softwareadvice.co.nz/software/32396/service-tonic","@type":"ListItem"},{"name":"BOSSDesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.softwareadvice.co.nz/software/174544/boss-support-central","@type":"ListItem"},{"name":"OTRS","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.softwareadvice.co.nz/software/75465/otrs","@type":"ListItem"},{"name":"Lansweeper","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e852a8b-8aa3-47c5-9b8d-5ae26550bc53.png","url":"https://www.softwareadvice.co.nz/software/26375/lansweeper","@type":"ListItem"},{"name":"Anakage","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d80b46e-ed56-408c-9a43-b975e2c4558b.png","url":"https://www.softwareadvice.co.nz/software/186781/anakage-end-user-support-automation-platform","@type":"ListItem"}],"numberOfItems":15}
</script>